NATIXIS_REGISTRATION_DOCUMENT_2017
1 PRESENTATION OF NATIXIS Natixis Code of Conduct
Natixis Code of Conduct 1.1
Present in almost 40 countries, Natixis, together with all the companies it comprises, operates in a diverse range of businesses.It owes its growth to the trust it has instilled in its clients, teams, shareholders, regulators and in society as a whole. In the interestof preservingand enhancingthis asset, Natixishas decided to establish its Code of Conduct to affirm and formalize its commitment to act in accordance with the highest professional ethics, to put clients’ interests first and to act responsibly towards society. It is the result of the collective efforts by all the Natixis business lines and support functions, and was approved by the Senior Management Committee and the Boardof Directors.
The Code of Conduct applies to all individuals employed on a permanentor temporarybasis at Natixis, or in an entity in which Natixis holds a stake of at least 50%, whether in France or abroad. Suppliers and contractors are also required to comply with the rules applicable to each Natixis entity, in accordance with the principlesof the Code of Conduct. The Code comprises two key sections. The first defines the commitments making up Natixis' “DNA”: to add value to its clients, staff, shareholdersand society as a whole. The second section presents all the guidelines, detailed below, to help staff in their actionsand decisions:
CONDUCT BEHAVIORS
CONDUCT BEHAVIORS
BE CLIENT CENTRIC
BEHAVE ETHICALLY
ACT RESPONSIBLY TOWARDS SOCIETY
PROTECT NATIXIS AND GROUPE BPCE ASSETS
AND REPUTATION
BE CLIENT CENTRIC Protect clients’ interests Communicate clearly with clients Protect clients’ information and data Handle clients’ after-sales requests in a fair and timely manner
BEHAVE ETHICALLY Respect employees and ensure their personal development Demonstrate professional ethics Ensure market integrity
ACT RESPONSIBLY TOWARDS SOCIETY Behave in accordance with Natixis
PROTECT NATIXIS AND GROUPE BPCE ASSETS Protect assets Ensure business continuity Communicate responsibly with AND REPUTATION
commitments with regard to
Environmental and Social Responsibility
external stakeholders
Ensure financial security
CORRESPONDING CONDUCT GUIDELINES
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Natixis Registration Document 2017
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