NATIXIS_REGISTRATION_DOCUMENT_2017

1 PRESENTATION OF NATIXIS Natixis’ businesses

Factoring 1.5.4.1 The Natixis Factor subsidiary creates and manages solutions designed to enable companies of all sizes to optimize and manage their accounts receivable:factoring and financing,credit insurance,informationand receivablesmanagement. In 2017, Natixis Factor posted annual factored turnover of nearly €53 billion, up 18%, and had a market share of over 18% (source:ASF at September 30,2017) . With nearly 2,200 new contracts signed this year, Natixis Factor affirmed its leading position and consolidated its historical developmentstrategy:supportingcompanies,fromprofessionals to major corporateclients. Its client satisfactionrate was 90% at the end of 2017. The Activ’Trésodigital service was launched in 2017 and offers SMEs a real-time, personalized diagnostic of their credit managementsolutions as well as recommendationsto optimize their cash flow.

the move#2018 transformation program, launched in early a 2017. The goal of this program is to achieve convergence between distributionand managementmodels on the Banque Populaireand Caissed’Epargnenetworks; ANAbot, a chatbot that is operationalsince July 2017.The bot a enhances the employee and customer experience by dealing with querieswith greaterresponsiveness. General insurance Non-life insurance continued to record strong business growth, in line with the ambitionsof GroupeBPCE’s 2014-2017strategic plan “Another way to grow”. Overall, property and casualty insurancepremium income stood at €1,386 million,representing an 8% increase. Growth was driven by auto (+12%) and multi-risk home insurance (+9%), primarily due to the positive impact of the Hamon Act (three new policies for each terminated contract in auto insurance,two new policies for each terminatedcontract in multi-risk home insurance) and the increase in real estate finance. The contract portfolio grew by more than 5% in 2017, totaling 5.6 million policies. This result reflects strong sales performance on both networks. A new multi-risk personal accidentsolutionwas launchedin December 2017. The business line’s digital transformation continued in 2017. Notable developments in this regard included the growth in distance sales among the Banque Populaire banks and Caisses d’Epargne as a result of an improved customer experience,and more extensive digitalization of claims management through a projectto overhaulthe claimsmanagementsystem. Natixis’ Specialized Financial Services business line comprises three major business categories, Specialized Financing, Payments and Financial Services, with similar industry and distributionstrategies. Thesebusinessesare dedicatedto the developmentof the BPCE networks (the Banque Populaire and Caisse d’Epargne banks, etc.) withwhich they createstrongsynergies. Specialized Financing offers retail, professional and corporate customers a range of services designed to optimize their cash management or support their investment projects: factoring, suretiesand guarantees,leasing,consumerfinance,and film and audiovisualfinancing. Since 2017, all the Groupe BPCE payment activities are organized around Natixis Payment Solutions (transfers, direct debits, electronic payment transactions, etc.): Natixis Intertitres (service vouchers), S-Money, Le Pot Commun (online money pot), E-Cotiz (online fee management solution for non-profits), Depopass(securepeer-to-peerpayments). FinancialServicescompriseemployeesavings (profit-sharingand incentive plans), pension schemes (individual and collective pension plans, etc.), collective personal protection insurance, securities account administration and financial market transactions (retail and Private Banking custody) and service vouchers. In line with Groupe BPCE’s “Together” and “Growing Differently”projects, the 2018-2020plan again included the aim of further increasing synergies with the Banque Populaire and Caisse d’Epargne networks. It is supplemented by two major ambitions: to pursue an innovation and digitalizationstrategy to make the businesses 100% digital by 2020, and to become a pure player in paymentsin Europe. SPECIALIZED FINANCIAL SERVICES 1.5.4

FACTORED TURNOVER OVER THE PAST 5 YEARS* ■ (in billionsof euros)

54.9

46.8

34.8

31.9

29.8

2017

2013

2014

2015

2016

* incl.Midt Factoringsince 2016

Sureties and Guarantees 1.5.4.2 The insurancecompanyCompagnieEuropéennede Garantieset Cautions (CEGC) is Natixis’ guarantee and surety platform for multiplebusinesslines. The platform’s broad offering caters to individuals and banks, companies and professionals that use financial guarantees to ensure the reliabilityof credit transactionsor to secure contracts, projectsand transactions. Bank loan suretiessecure financingfor the projectsof individuals (mortgage guarantees), professionals (business start-ups or transfers, equipment, commercialproperty) and social economy and social housing operators (medium- and long-term loan sureties). The contractual, tax or regulated financial guarantees are used to help companies in their development. Financial guarantees to real estate businesses protect consumers or secure transactions in accordance with regulations that are specific to certain trades: guarantees to single-family home builders and real estate developers, guarantees to property managersand real-estateagents.

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Natixis Registration Document 2017