NATIXIS - 2018 Registration document and annual financial report

6 NON-FINANCIAL PERFORMANCE REPORT The Natixis Code of Conduct and its implementation

The Natixis Code of Conduct 6.2 and its implementation

PRESENTATION OF THE CODE 6.2.1 OF CONDUCT

The Code of Conduct was approved by the Natixis Senior Management Committee and by the Board of Directors. It applies to all individuals employed on a permanent or temporary basis at Natixis, or in an entity at least 50% owned by Natixis, whether in France or abroad. Suppliers and contractors are also required to comply with the rules applicable to each Natixis entity, in accordance with the principles of the Code of Conduct. The Code of Conduct has two main sections. First, it sets out Natixis’ commitments (client interests take precedence, ethics, responsibility towards society, protecting the reputation of Natixis and Groupe BPCE). The second section describes the rules of conduct that must guide each member of staff in their actions and decisions.

The Code of Conduct published in March 2018 summarizes the general rules of conduct that apply at Natixis in a single document. It has three clear objectives: to develop a shared corporate culture and encourage members a of staff to think about the principles that should be applied and followed in terms of their conduct; to manage risks, always taking into account long-term value a creation and adapting activities’ risk profiles accordingly; and to meet the expectations of Natixis’ stakeholders (its clients, a regulators, shareholders, and investors).

BE CLIENT CENTRIC

BEHAVE ETHICALLY

ACT RESPONSIBLY TOWARDS SOCIETY

PROTECT NATIXIS AND GROUPE BPCE ASSETS AND REPUTATION

y Protect clients’ interests y Communicate clearly with clients y Protect clients’ information and data y Handle clients’ after-sales requests in a fair and timely manner

y Respect employees and ensure their personal development y Demonstrate professional ethics y Ensure market integrity

y Behave in accordance with Natixis

y Protect assets y Ensure business continuity y Communicate responsibly with

commitments with regard to

Environmental and Social Responsibility

external stakeholders

y Ensure financial security

CORRESPONDING CONDUCT GUIDELINES

These guidelines are illustrated using examples that are representative of the activities and duties performed at Natixis.

The Code of Conduct is available on the Natixis website at: https://www.natixis.com/natixis/jcms/rpaz5_65435/fr/code-de-conduite

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Natixis Registration Document 2018