NATIXIS - 2018 Registration document and annual financial report

4 OVERVIEW OF THE FISCAL YEAR Significant events of 2018

Prepaid & Consumer, focused on issuing and distributing j bespoke prepaid solutions, but also on designing value-added services for end-customers (B2B2C). The new structure has from this year activated the first synergies among the various entities: cross-selling between the Cado Card and Le Pot Commun and processing S-Money and PayPlug payments by Dalenys. Ongoing innovation: a after being the first French banking group to offer Apple Pay j to its retail customers, Groupe BPCE extended its offering to include Samsung Pay and Garmin Pay, doubling the volume of mobile payments in just one year (9.2 million in 2018), thanks to Natixis Payments’ investments over the years, j Groupe BPCE also became the first French banking group to offer Instant Payment to their customers, maintaining the Group’s lead in innovation and technology. Sales momentum in 2018 was also outstanding. Natixis Payments demonstrated its ongoing service to major corporate clients through partnerships forged with: the Carrefour Group, by ensuring the interoperability of card a payment transactions by integrating the Nexo international payment acceptance standards on the Natixis platform; SNCF, which now has a fully integrated solution for its a Personal Mobility Assistant, making it easier to offer in-app payment services in the future; Casino Group, by jointly developing an e-wallet to offer a seamless, secure payments to Cdiscount customers; and Wynd, the omni-channel platform, to design a disruptive a solution to streamline the point-of-sale and payment experience through innovative sales channels, giving retailers a value-added omni-channel service. This development of the business lines went hand-in-hand with strict financial management: liquidity needs remained under control over 2019 and posted a a 3% year-on-year increase; the consumption of Basel 3 RWA was down 1% year-on-year a to €109.2 billion. In light of the earnings generated over the course of 2018, an ordinary dividend payment of €0.30 per share, i.e. 64% of distributable earnings, will be proposed at the General Shareholders’ Meeting that will take place on May 23, 2019.

In keeping with the strategic plan's targets, the Specialized Financial Services (SFS) business lines (excluding Payments) continued to build closer relationships with the BPCE networks and commenced a front-to-back overhaul of the customer experience. The idea is to design tools and solutions that can help optimize the customer experience and respond to changes in distribution methods in an increasingly digital world. The purpose of this new program is to accelerate the transformation of the business lines to make them 100% digital. At the same time, there were ongoing projects that focused on innovation as a way of designing the business models of tomorrow and improving operational efficiency. The dynamic sales momentum was accompanied by new growth drivers: Natixis Lease and Natixis Financement launched a Lease to a Own solution for individual customers; Natixis Financement launched a debt restructuring offer aimed a at internalizing Groupwide solutions used to reprofile customer debt; Natixis Factor implemented its straightforward, a commitment-free à la carte offering simplifying access to factoring solutions for professional customers. The Payments business line, whose entities are now merged as Natixis Payments, continued to ramp up its development in 2018 with: an increasingly dynamic external growth strategy featuring: a the acquisition of Comitéo (Alter CE) in April. The company j provides works councils with a software platform that combines business line functions (management, accounting, finance, employee communication tools, and a private social network), as well as a market place with multiple listings (show tickets, movie tickets, gift cards and certificates, etc.), the acquisition of Banque Postale’s 50% stake in Titres j Cadeaux, making Natixis the sole shareholder. This comprehensive high-value product for the prepaid gift market rounds out Natixis Payments’ Benefits offering; the effective implementation of a new structure to better a arrange and streamline operations through three business units (BU): Services & Processing, offering processing services to j financial institutions and the Groupe BPCE networks, Merchant Solutions, which includes Dalenys and PayPlug j and aims to develop comprehensive acceptance and acquiring solutions,

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Natixis Registration Document 2018