LEGRAND_REGISTRATION_DOCUMENT_2017

CORPORATE SOCIAL RESPONSIBILITY (CSR)

The Group’s CSR strategy

2017: Target achievement rate

2016: Target achievement rate

2015: Target achievement rate

2014: Target achievement rate

Ref.

Roadmap 2014–2018: 2018 targets

4.2

Focus: User

Issue no. 1: Providing sustainable solutions

4.2.1

W To increase by 50% Group sales of solutions that improve living conditions and comfort W To actively continue the deployment of initiatives to improve product quality and tackle counterfeiting in the electrical industry W To provide product environmental data compliant with ISO 14025 for products accounting for two-thirds of Group sales W To avoid the emission of 1.5 million metric tons of CO 2 equivalent W To continue to provide training to industry players by further innovation in response to local needs and conditions W To continue to develop university partnerships and collaborative research projects, and implement the resulting innovations W To provide feedback mechanisms and customer satisfaction measurement for 95% of Group sales Issue no. 2: Playing a driving role in the electrical sector

57%

47%

51%

47%

4.2.1.1

93%

94%

89%

96%

4.2.1.2

101%

101%

102%

106%

4.2.1.3

74%

105%

100%

110%

4.2.1.4

04

4.2.2

122%

130%

146%

153%

4.2.2.1

83%

131%

114%

110%

4.2.2.2

109%

112%

104%

104%

4.2.2.3

4.3

Focus: Society

Issue no. 3: Acting ethically

4.3.1

W To have an additional 3,000 employees trained in business ethics W To cover 100% of Group sales through a compliance programmonitoring scheme

273%

198%

152%

131%

4.3.1.1

110%

105%

107%

88%

4.3.1.2

Issue no. 4: Ensuring responsible purchasing

4.3.2

W To support 100% of the sensitive suppliers in implementing an improvement plan for environmental issues, fundamental rights in the workplace, and business ethics

100%

124%

131%

116%

4.3.2

Issue no. 5: Enabling access to electricity for all

4.3.3

W To enable an additional 800,000 people to have access to electricity, whether directly or indirectly W To ensure the widest possible access to the initiatives of the Legrand Foundation

141%

167%

153%

165%

4.3.3.1

100%

100%

100%

100%

4.3.3.2

67

REGISTRATION DOCUMENT 2017 - LEGRAND