L'Oréal - 2018 Registration Document

3 L’Oréal’s corporate social, environmental and societal responsibility PERFOR MANCE INDICATORS AND RESULTS

Other measures in favour of consumers

Several L’Oréal brands conduct awareness campaigns to promote healthy behaviour. They include: La Roche-Posay with its stand against skin cancer (more than 100 million people have committed to s getting their moles checked to prevent melanoma since the beginning of the campaign in 2014); L’Oréal Professionnel with its commitment to the prevention of musculoskeletal disorders (more than s 330,000 hairdressers had their awareness raised in 2018). As health authorities are increasingly concerned about the eating disorders affecting some young women, L’Oréal’s Code of Ethics states that the Group will not work with models who clearly present a major behavioural disorder. Moreover, advertising encouraging the use of drugs, alcohol or tobacco must be eschewed. At Corporate level, L’Oréal has created a department responsible for the pre-approval of advertising messages for all the products that the Group markets worldwide. This central entity is made up of experts who have an extremely precise knowledge of the performances of L’Oréal products as well as a perfect grasp of advertising regulations. A chapter of L’Oréal’s Code of Ethics is devoted to respect for privacy and personal data. Anyone whose personal data are collected by L’Oréal must be informed of the type of information collected, the use that L’Oréal intends to make of them and ways to contact the Group for any questions. Only necessary data are collected. Data are kept safe, and any inaccurate or incomplete data are corrected or destroyed. The Group’s principles governing the processing of personal data have been disseminated all over the world to raise the awareness of all employees about respect for ethical principles, and legal and regulatory requirements in the matter. This policy is described in the “Data” section of the chapter devoted to risk factors (see section 2.8.5 this document).

Promoting healthy behaviour

Respect for privacy and protection of personal data

Measures taken in favour of L’Oréal employees and the employees 3.3.3.3. of the Group’s suppliers in the context of their working conditions

L’Oréal has numerous other policies that contribute to the respect of employees’ Human Rights and Fundamental Freedoms, notably through its workplace health and safety, social dialogue and diversity policies, and its Share & Care programme (see 3.3.2.4.). L’Oréal seeks and prefers suppliers that share its ethical commitments, notably with regard to the Human Rights and working conditions of their employees. L’Oréal’s commitments are communicated to all suppliers via the general terms of purchase. Moreover, suppliers involved in risk mapping must sign the letter of ethical commitment; some may also be audited. The details of this policy and its implementation are described in L’Oréal’s Vigilance Plan in section 2.8.4 of this document, and in section 3.3.1.3.2.

L’Oréal employees

Employees of the Group’s suppliers

Measures taken in favour 3.3.3.4. of local communities

Lastly, L’Oréal’s subsidiaries must comply with applicable local legislation and the minimum set of core rules designed to prevent serious Human Rights violations. The details of this policy and its implementation are described in L’Oréal’s Vigilance Plan in section 2.8.4 of this document.

“ As part of its action by end-2020 under the Developing sustainably with communities pillar in the Sharing Beauty With All programme, the Group will enable more than 100,000 people from socially or financially deprived communities to access work. ”

In 2018, 63,584 people from underprivileged communities gained access to employment

2020 TARGET

100,000

REGISTRATION DOCUMENT / L'ORÉAL 2018

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