L'Oréal - 2018 Registration Document

3 L’Oréal’s corporate social, environmental and societal responsibility PERFOR MANCE INDICATORS AND RESULTS

AVERAGE AGE BY GEOGRAPHIC ZONE

ABSENTEEISM RATES

39 years

30 years

32 years

34 years

36 years

38 years

40 years

2018

2016

2017

Details

Total absenteeism rate (%) Of which rate due to illness

4.4% 4.2% 4.1% C/ (A-B)

Western Europe

2.1% 2.2% 2.2% D/ (A-B)

Number of working days worked by all statutory employees. (A) Number of days of annual leave enjoyed by all statutory employees. (B) Number of days of absence (sick leave, occupational diseases, maternity (C) leave, paternity leave, accidents in the workplace and/or commuting accidents or any other paid or unpaid absence). Number of days of sick leave (excluding occupational diseases, (D) maternity or paternity leave, work-related accidents and/or commuting accidents).

North America

New Markets

Global

2017 2018

NUMBER OF RECRUITMENTS

Total 13,582 13,633 13,999

Number of recruitments

Western Europe

North America

New markets

2018 2017 2016

3,598 3,577 3,812

3,204 3,129 3,979

6,780 6,927 6,208

NUMBER OF DEPARTURES

2018

2016

2017

Number of departures (resignations, retirements, agreed terminations, dismissals) (permanent contracts)

10,498

10,555

11,823

Of which number of dismissals (permanent contract)

2,589

2,787

3,106

Preserving employee health 3.3.2.1. and safety An ambitious shared health and safety policy The Health (H) and Safety (S) policy is a main priority objective of the Group’s general policy, and one of its main managerial pillars. Each manager is evaluated on his or her ability to apply it, and on his or her results in this area. It is based on the fundamentals presented under the heading “An ambitious EHS policy shared by all”.

L'Oréal's ambition is to reach “Zero accidents” for the safety of its employees. To this end, the Group has implemented comprehensive programmes aimed at reducing risks and ensuring regular improvement in results. This safety culture has led to high standards being set and to the involvement of employees at all levels of the Company (1) . The Group strives to ensure regulatory compliance, compliance with its own standards on its sites (industrial or administrative sites, research laboratories, stores), and makes sure that its subcontractors and suppliers ensure the safety of people through a specifically dedicated audit programme.

These rates may be subject to an imprecision of 5% maximum due to the local interpretation of the rules; work to improve the precision (1) of these indicators is currently in progress.

REGISTRATION DOCUMENT / L'ORÉAL 2018

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