L'Oréal - 2018 Registration Document

3 L’Oréal’s corporate social, environmental and societal responsibility PERFOR MANCE INDICATORS AND RESULTS

Training in EHS policy and practices Training sessions devoted to L’Oréal’s EHS policy and practices have been provided for at all levels of the Company. They constitute one of the cornerstones of the implementation of the risk identification and management systems, and the application of the EHS culture in all Group entities, with the following main objectives: defining and sharing the EHS vision, challenges and values s across the Group; enabling managers to implement the EHS policy effectively s within their entities; identifying the EHS risks inherent in a role, task, behaviour or s the use of equipment and adopting appropriate preventive and corrective measures; enabling managers to identify, in their activities, the actions s that could help to improve the EHS performance of their site.

The EHS manual furthermore determines the measures to be applied to control the facilities and activities, in particular to reduce to the greatest extent possible the risks of injury to people and damage to the environment and property (1) . It covers the following areas in particular: the safety of persons and property; s fire protection; s maintenance and work; s pollution risk; s efficiency of the use of resources, water and energy s consumption; greenhouse gas emissions, waste water discharges, waste s generation and treatment. The policy is accompanied by monthly reporting of detailed indicators used to monitor changes in results in each of these areas and to identify anomalies and incidents. This EHS manual is rolled out at all industrial sites, research centres and administrative sites. Deployment of the manual within stores is underway.

Training

OBJECTIVE

PROFILES CONCERNED

2018 RESULTS

Guaranteeing a high level of expertise for EHS managers in the Group

EHS expertise

EHS teams

44 people trained worldwide

Leadership & Safety culture EHS for DOP

Top managers DOP (Operations Directors)

60 people trained worldwide 41 people trained worldwide

Training managers in the EHS culture of their unit

Managers and operational supervisors Managers of branded retail

EHS Operations & Labs EHS for stores

147 people trained worldwide 41 people trained worldwide

Training in the health and safety issues specific to the Operations Division sites

“Ergonomic Attitude” programme

50 experts and 2,286 employees trained (managers, technicians, etc.)

Experts, managers and employees

In addition to these specialist training sessions, all new L’Oréal employees receive general and specific training at their workstation including the Group’s EHS rules before taking up their positions. A worldwide audit programme In order to ensure compliance with the Group’s EHS policy, a system of worldwide audits has been set up since 1996, and was reinforced in 2001 with the presence of external auditors, who are experts in the local context and regulations. These audits take place regularly at all L’Oréal sites: every three years for production sites and every four years for the distribution centres, administrative sites and research centres. A follow-up visit is scheduled for the following year for those sites where it is necessary. There are various audits called “risks”, “culture” or “combined risk and culture”, used depending on the maturity and type of activity at the sites. They assess in particular:

compliance of practices and facilities with the significant s requirements of local regulations and Group procedures and rules; progress in environmental, health and safety performances; s significant risks that the sites may present from an EHS s standpoint; the level of management and deployment of EHS culture on s the sites. L’Oréal also shares with its subcontractors the objective of improving Environmental, Health and Safety performances. Audits are carried out by independent third parties for this purpose on production or logistics subcontracting sites, in accordance with the criteria defined by L’Oréal, which are similar to those used for the Group’s entities.

In collaboration, for goods, with the Safety and Real Estate departments. (1)

REGISTRATION DOCUMENT / L'ORÉAL 2018

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