Hermès // CSR Extract 2023

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CORPORATE SOCIAL RESPONSIBILITY AND NON ‑ FINANCIAL PERFORMANCE PEOPLE: SAVOIR‑FAIRE

The HBA also offers an educational system consisting of three progressive courses that will allow sales associates to first acquire the fundamentals of the métier and then deepen their knowledge and skills through two other courses, advanced and specialist, in areas such as: gemology, jewellery savoir‑faire or CSR.

These courses, available in six languages, will offer an appropriate balance between digital and face‑to‑face with educational, fun and interactive tools. In addition to these three courses, the Academy will also offer access to seasonal training and news from the jewellery sector.

École Hermès des Savoir‑Faire

Hermès Bijouterie Académie

École des Artisans de la vente

Launch of HBA with three courses, available in six languages

8 training schools More than 150 trainers 202 people obtained their CAP vocational qualification in leather work 25 people obtained their CQP vocational qualification in cutting and stitching 855 learners were supported in their diploma courses, of whom 441 are registered for the 2024 CAP exam session 89% of people were confirmed on permanent employment contracts at the end of their training courses

1st graduating class

The House is proud to count some of the Meilleurs Ouvriers de France among its craftspeople This prestigious title is awarded only in France by category of craftsmanship métiers, as part of a competition between professionals. It takes place every three years. The goal is to reward excellence and savoir‑faire, which are the required criteria for the awarding of the title. The House is proud to count some of the

Meilleurs Ouvriers de France among its craftspeople. They guarantee the excellence of the savoir‑faire in addition to arousing the interest of younger generations. Hermès supports those who wish to obtain this prestigious title by financing their registration to the competition, providing them with the materials necessary for the creation of their final piece and by granting them extensive access to the various production sites. The House has 21 MOF, broken down as follows:

Leather Goods & Saddlery

Holding Textile Hermès

Cristalleries Saint‑Louis

John Lobb

2 craftspeople awarded MOF Master saddler‑leather workers

10 craftspeople awarded MOF for the excellence of their savoir‑faire in drawing‑engraving, “velours au sabre” (velvet cut) technique, weaving, printing and finishing

7 craftspeople awarded MOF Master cutters on crystal Master glassmakers by hand Master glassblower using a blowtorch

2 craftspeople awarded MOF Master bootmakers

Entreprises du patrimoine vivant (EPV) - Living Heritage Companies The Group is honoured to have 10 companies recognised by the “Entreprises du patrimoine vivant” (Living Heritage Companies) label (the list drawn up in early 2024 shows eight companies holding the label, and two companies engaged in a renewal process): Hermès Sellier, Holding Textile Hermès (Bucol), Ateliers AS, Ateliers de tissage de Bussières et de Challes (ATBC), Cristalleries Saint‑Louis, Établissements Marcel Gandit, Puiforcat, Société d’impression sur étoffes du Grand Lemps (SIEGL), the Vivoin tannery, and the Tanneries de Montereau. These distinctions bear witness to Hermès’ commitment to the safeguarding, preserving and promoting of heritage savoir‑faire.

skills related to the evolution of their jobs and transform their practices and behavioural skills using, in particular, emotional intelligence. At the same time, Hermès continues to develop multimodal programmes for everyone (more than 400 programs in France), in the areas of corporate culture, management, expertise and personal development. In 2023, 83% of the Group’s employees benefited from at least one training course, with a total of three training days per employee trained. In total, 391,050 hours of training were provided, compared to 341,689 hours in 2022. Worldwide training costs amounted to €13,435 thousand for the financial year, compared with €11,600 thousand for the previous financial year. For 2024, 62% of employees on permanent employment contracts in France issued an average of 2.2 training requests, demonstrating the strong individual involvement of employees in order to develop. Campus Hermès is also strengthening its learning content with My Campus, a digital learning platform available to all employees and which offers more than 200 training modules in different languages. Lastly, monitoring indicators were rolled out this year for nine regulatory and mandatory in‑house training courses or e‑learnings in order to ensure regular individual and collective monitoring of this coverage.

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GROWING OUR HOUSE AND GROWING WITH IT: LONG‑TERM “TAILOR‑MADE CAREER PATHS”

In order to ensure the sustainability of the House’s values and unique culture and to meet the strategic issues of today and tomorrow, the Hermès Campus initiated and strengthened new multimodal and international development career paths in 2023 for buyers, industrial managers, collection development positions, store managers, sales associates and managers; with a dual ambition to develop technical

2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL EXTRACT FROM 2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL

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