Hermès // CSR Extract 2023
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CORPORATE SOCIAL RESPONSIBILITY AND NON ‑ FINANCIAL PERFORMANCE PEOPLE: TEAMS
2.2.5.3
PROVIDING PLEASANT WORKING
2.2.5.4 On the CATE site, the project to renovate the air conditioning unit in the kiln room has significantly improved the working conditions of the kiln operators, by better evacuating the heat from the kiln and introducing fresh air to targeted areas. ADDRESSING THE RISK OF HARASSMENT Raising awareness, preventing and alerting Hermès does not tolerate any conduct that takes the form of behaviour, words, actions, gestures or writing likely to harm the personality, dignity, physical or psychological integrity of a person, thus undermining his or her personal balance or employment, or degrading the social climate. Preventing and combating harassment, whether moral or sexual, is one of the House’s priorities. In the French entities, 55 pairs of “Harassment and sexist behaviour” officers, representatives of management and the Social and Economic Committees (SEC), were set up to prevent sexist behaviour and situations of sexual and moral harassment. They continue to be trained in adapting these concepts to their legal framework and being able to characterise a situation. This training also makes it possible to identify at‑risk behaviours, promote the implementation of prevention measures and react in the event of a whistleblowing, by demonstrating empathy and distance. Prevent s In addition to the work on the New Manufacturing extension project started in 2022 at Perfume and Beauty, interior redevelopment work was carried out in the historic building in 2023 to improve working conditions in the face of growth: optimisation of connections between the manufacture of perfumes and their packaging, improvements to packaging lines, addition of a quality control system. Furthermore, a study conducted with the product development teams made it possible to reduce the exposure of certain employees to chemical agents by replacing an adhesive classified as hazardous to health with an adhesive that is innocuous for craftspeople, while maintaining the quality of the finished product. The ergonomics of the “main square” within Cristalleries Saint‑Louis, a workshop that concentrates large and prestigious items, have been reviewed to limit difficult gestures (assistance with mallet‑use), reduce load carrying through the use of handling aids and rethink work organisation. The quality controllers also benefited from new workbenches that improve the control conditions of these large items: table height adjustment, lighting adjustment and pneumatic movement of the parts. A 5S project was also conducted in the Maintenance division, and included the prevention of chemical risks. A product inventory was thus carried out, followed by an update of the chemical risk assessment and the implementation of risk reduction actions (for example: implementation of a secure cabinet and storage rules).
ENVIRONMENTS With the new Leather Goods workshops already boasting state‑of‑the‑art equipment, some of Hermès Leather Goods & Saddlery’s older Leather Goods workshops have been adapted to improve working conditions. This is the case for the Belley Leather Goods workshop, which changed the lighting in the workshops to improve the visual comfort of the craftspeople. In 2023, this site also built two extensions that benefit from natural light in these spaces. The Manufacture de Haute Maroquinerie (located in Aix‑les‑Bains) has begun the development of a central space that will allow employees to get together and relax or can be used for collective information meetings. Rehabilitation and asbestos removal work continued at the Tanneries du Puy, making it possible to improve working conditions, particularly in the “river” building, in terms of lighting and ventilation. Prompted by LWG certifications, 5S‑type initiatives accelerated at the six tanneries of the Precious Leathers sector. The programmes for storage, rearranging spaces and markings on the ground have resulted in a safer and more pleasant working environment. In the HTH textile sector, major renovation work on the living and working spaces was carried out at the offices and workshops of Pierre‑Bénite and on the Bourgoin‑Jallieu site in 2023. Significant renovations and improvements have increased the safety of the teams. Thus, interior and exterior markings have been positioned on the ground, and speed bumps and signs have been added to reduce the risk of collisions. At the AEI site, the asbestos removal from roofs started in 2022 continued in 2023. The remaining 30% will be completed in 2024. Furthermore, the dye mixing area was completely transformed in order to reduce the exposure of craftspeople to chemicals (suction and area depressurised) and the risk of hot water burns (automatic activation of supply). The sites carried out noise exposure and awareness‑raising campaigns among employees. For example, the HTH cutting workshop was subject to a complete noise mapping. The moulded earplugs were renewed to optimise employee protection. Events and awareness‑raising actions were provided for the well‑being of the teams. At SIEGL, a QLW week was organised in July 2023. During this week, various activities were offered to employees: massages, Laughter Yoga workshops, Smoothie bike, discussions with a physiotherapist, etc. Finally, the sector emphasised the involvement of employees in major organisational change projects. Thus, the transition to 3×8 for the HTH cutting team led to the drafting of a night shift agreement focusing on the safety and working conditions of employees, through precise measures. In 2023, the Hermès Manufacture de Métaux (HMM) sector carried out actions relating to ergonomics, involving employees at each plant. La Fabrique de Roye rolled out a collective warm‑up routine. In Cœuilly and Roye, ergonomic furniture was installed to improve the posture and comfort of employees. In Champigny‑sur‑Marne, workshops were reorganised, using on‑the‑ground surveys, to optimise workstations and a freight lift was installed to reduce the carrying of loads.
2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL EXTRACT FROM 2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL
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