Hermès // CSR Extract 2023
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CORPORATE SOCIAL RESPONSIBILITY AND NON ‑ FINANCIAL PERFORMANCE PEOPLE: TEAMS
In order to strengthen the safety culture of the HMM teams, monthly communication campaigns were rolled out in 2023, culminating in World Health and Safety Day. These prevention campaigns rolled out in each plant address a variety of specific topics: personal protective equipment, working at height practices and the importance of gestures and postures. A two‑day Safety training course, alternating between theory and practice, was provided to all members of the Watches métier’s EHS Committee, with the aim of strengthening safety fundamentals and developing safety leadership. In addition, the teams were trained in risk prevention for any interventions including working at height. In 2023, all managers of the two sites of the Home function benefited from a two‑day training course on Safety Leadership. Internal audits As an extension of the Safety culture assessments led by Hermès International’s industrial department, actions have been taken to In addition to the certification audits conducted in certain sectors, internal Health and Safety audits are gradually being rolled out in the various métiers. At HTH, EHS managers audit their peers from other sites on culture and risk topics. At the Cristalleries and on the sites of the ceramic sector, Safety visits involving managers, department heads and employee representatives are organised throughout the year. At HMM, audits are carried out on each site based on a detailed grid of 121 fundamental EHS questions. Signature actions LEATHER GOODS & SADDLERY In line with the Group’s Health and Safety policy, Hermès Leather Goods & Saddlery’s commitment is based on six pillars: regulatory compliance, safety culture, well‑being at work, aiming for zero accidents, avoiding serious injuries and preserving the health of employees. A roadmap has been drawn up and four priority projects defined for 2023. One of these projects concerns the fight against musculoskeletal disorders (RSIs, repetitive strain injury), identified as part of the risk mapping, which is broken down into five major areas of action: presence of internal “ergonomics contacts” at each site, leading working sessions in each workshop with their colleagues. These intermediaries are becoming more professional in their role through training and by leading this community; 1. programme to replace traditional workbenches by height‑adjustable electric workbenches. In 2023, more than 900 such workbenches were installed. Several Leather Goods workshops are now fully equipped with adjustable workbenches; 2. develop this culture for all employees. Number of cross‑visits – Shared vigilance 2023 HMS 800
The industrial department audits the achievements of the industrial sites with the support of an external firm and regularly reports on the progress made in meeting Hermès’ commitments. In 2023, 23 sites were assessed as part of this programme. The best practices identified during these audits are distributed annually to the métiers through an illustrated booklet. In 2023, to go further in managing Safety risks on industrial sites, an internal framework of major risks was prepared by a multi‑métier working group led by the industrial department. Thus, 11 major risks were targeted: Working at height; Safety of equipment; Management of hazardous energy; Fire/ATEX risk; Chemical risk; Level falls; Confined spaces; Road risk; Lifting, storage, coactivity of trolleys/ pedestrians; Management of external companies; and Lone Worker. These risks have been broken down into 108 key requirements, for which the compliance of each site will be assessed as part of the sixth EHS cycle (2024‑2026). MEASURES IMPLEMENTED AND RESULTS Numerous approaches and initiatives implemented within the Group illustrate the commitments made in the Group’s Health and Safety policy: some examples of implementation are presented below. Raising employee awareness 1,000 Hermès Leather Goods & Saddlery craftspeople were trained in ergonomic skills in 2023, bringing to 4,800 the number of craftspeople who have completed this module since its creation in 2011. The Textile sector (HTH) launched new initiatives in 2023. All employees of the Pierre‑Bénite site took part in a day on the theme of vigilance and at‑risk behaviour, enabling a collective culture to be created on this theme. The sector also offered first aid training in mental health to prevent psychosocial risks. Thus, 23 people benefited from this two‑day training course in 2023. This approach will continue in 2024. Furthermore, in order to improve the management of external companies, the sector has designed training for contractors to better identify and communicate risks when carrying out work. Inspections during works are also becoming more widespread. At Perfume and Beauty, the initiative to develop the EHS culture continued in 2023 with a first‑level EHS awareness action for all employees (50% of employees trained by the end of 2023 with a target of 100% at the end of the first quarter of 2024), and a training event dedicated to managers in June 2023. In addition, gestures and postures training sessions were rolled out in 2023 for the logistics, packaging and quality teams. In 2023, the safety meeting support documentation for craftspeople and crystal manufacturing employees was completely revised to increase its impact and make it more attractive. This illustrates the desire to strengthen the culture of prevention in terms of health and safety at work through information and training for all employees. Moreover, awareness‑raising campaigns for craftspeople and employees are distributed every month in the form of EHS news and commented on in the managerial routines of the departments.
2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL EXTRACT FROM 2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL
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