Hermès // CSR Extract 2023
CORPORATE SOCIAL RESPONSIBILITY AND NON ‑ FINANCIAL PERFORMANCE COMMUNITIES: STAKEHOLDERS AND TRANSPARENCY
The Group’s interactions with its stakeholders are rich, diversified and take many forms. In order to represent the different existing discussion methods, the Group uses the matrix below, working around three types
of relations (information, two‑party dialogue, collaboration) with a typology of contacts as follows : (1)
Governmental, supranational and regulatory bodies
Local communities (local residents, environmentalists, sports & cultural associations, indigenous peoples, etc.) and NGOs
Suppliers & production partners, ESAT/EA & integration companies
Local elected representatives & public services (firefighters, police, gendarmerie, health sector)
2
Educational environment, savoir-faire (schools, universities, etc.) and talents (France Travail)
Investors, shareholders (financial community) & media
Employees and their representatives
Customers, consumers and their representatives
Professional associations, coalitions and other companies
Concessionaires and distribution partners
Inform
Dialogue
Collaborate
The table below summarises the main forms of exchange and dialogue undertaken with each of these stakeholders:
Affected communities Employees and their representatives
Inform
Dialogue
Collaborate
HermèSphère internal social network Internal training
Employee representation bodies Quality of life at work surveys
Working groups and committees (see governance in § 2.1)
Education/Savoir‑faire (schools, universities, etc.) and employment (France Travail)
Information conferences
Participation in student fairs and events
Creation of professional training courses in craftsmanship métiers Funding of scholarships Funding of university chairs Academic research projects (Sciences Po) Collaborative projects to promote local employment (École des Savoir‑Faire/Pôle Emploi) Interventions and participation in professional and university training courses
Suppliers & production partners and EAs/ESATs & integration companies
Communication of the Group’s commitments Internal network of Disability Ambassadors
Supplier assessment and audits Quality support, product co‑development Discussions with stock market groups and sector initiatives Joint contracting agreements with EAs/ESATs, off‑site assignments CSR training actions Support in measuring their carbon footprint Social and environmental value‑added purchases from SMEs (ESS, EA/ESAT, ZRR, QPR)
Local elected representatives & public services (firefighters, police, gendarmerie, health sector)
Meeting and welcoming of elected representatives
Local integration projects
Local biodiversity (tree planting in the regions in conjunction with the communities of
municipalities) Blood donation
Local projects (such as the reuse of water from the municipal wastewater treatment plant in Annonay, see § 2.5.3.1.1) Participation in studies, surveys and working groups (Afep, Medef, Interprofession des métiers, etc.)
Professional associations, Coalitions and other companies
Detailing our sector specificities Monitoring of market discussions
List not exhaustive. 1.
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