Hermès // CSR Extract 2023
CORPORATE SOCIAL RESPONSIBILITY AND NON ‑ FINANCIAL PERFORMANCE COMMUNITIES: STAKEHOLDERS AND TRANSPARENCY
The development of craftsmanship métiers and job creation The sites all maintain close relations with local Job Centres (Pôle Emploi) and schools. The goal is to help train the new generations of craftspeople, as well as showcase our offers and métiers, allow hands‑on practice, and explain the Group’s métiers to the young generations. Regardless of the site’s activity (leather, silk, or other métier) or its geographical location, this approach consists of: workshop visits by high school students to discover the craftsmanship métiers; s talks in secondary schools to present the métiers prior to the pupils’ choice of a career path; s organising information forums with the French National Employment Agency; s the creation of appropriate local training programmes. s The establishments, which are often in rural areas, provide a major local boost to the communities concerned: stimulation of local consumption, supporting real estate, impact on community needs (maintenance of classes in schools, public transport support, etc.). Thanks to the creation of the “École Hermès des Savoir‑Faire” schools, Hermès also contributes to the training effort as close as possible to the regions and to the influence of the craftsmanship métiers. In addition to actions linked to its own activities, it is also a socially responsible company in the places in which Hermès conducts its business, building harmonious and constructive relations with stakeholders. The production sites interact with the municipalities, the local association of municipalities, and local Agencies such as Action Logement. Hermès cooperates with partner associations for employment, as well as with junior and high schools which will provide the House with fresh young talent, thereby contributing to its expansion. The following examples illustrate the operations conducted in 2023: Leather As part of a brand new project, the école de Guyenne workshop was set up. Future employees are trained for a period of 18 to 24 months before the opening of the site and sit their certification exams during their training. Recruitment is carried out locally; the first classes, each consisting of around 30 craftspeople, are recruited without CVs, regardless of their previous career path. Their manual skills and their ability to learn are assessed in a joint MRS process with Pôle emploi. Every six months, a new group is brought on board for an 18‑month training period. The craftspeople are then provided with continuous training from tutors. In this way, upon opening, about 100 people are already operational and ready to launch the leather goods activity. In the long term, the average workforce will be 250 craftspeople. This number of employees will allow the craftsmanship dimension to be preserved, and quality relations between employees and management. In 2023, Hermès entrusted the Executive Master of the École urbaine de Sciences Po Paris with a field mission on the Group’s regional implementation and production network strategy. The objective is to understand and qualify the externalities of the establishment of a Leather Goods workshop in a region, to objectify and measure the
impact and creation of Hermès’ values on it with regard to multiple quantitative and qualitative criteria. Through this approach, Hermès is seeking the means to create stronger and long‑term local anchoring. The students carried out field studies by visiting the Maroquinerie des Ardennes in Bogny‑sur‑Meuse, the Maroquinerie de Guyenne in the Bordeaux area, and the Cité des métiers in Pantin. The analysis grid they then built took into consideration the economic fabric and employment, the attractiveness of the region, the contribution to the region’s project and the social impact. Each theme was the subject of several questions addressed to stakeholders in the field of leather goods, public, civil and private players in each region. The data collected made it possible to draw up a regional matrix that is designed to complement the tools Hermès uses to choose its site locations. The conclusions of the study highlighted the importance of employee well‑being in the choice of locations, as well as relationships with local players defined as stable, good and regular. To strengthen the performance of Hermès’ sites, the students issued nine recommendations on local anchoring and five recommendations on new sites, some of which have already been implemented, such as accessibility by public transport or the prioritisation of sites that can reuse a piece of wasteland. Local anchoring in Seine‑Saint‑Denis Between Pantin, Bobigny and Le Pré-Saint‑Gervais, the Hermès sites in Seine‑Saint‑Denis represent a total surface area of nearly 200,000 m (including 13,000 m under construction in Pantin) and employ more than 2,600 people, of whom 700 live in the department. This proportion is expected to increase thanks to help in finding candidates from the employment agency in Pantin. Hermès is one of the largest employers in Seine‑Saint‑Denis, and the Group is therefore involved in promoting talent from this region. Hermès has thus been a member of the Réseau Entreprendre 93 association from its creation in 2003. The House participates, along with the other members, in the selection, financial support and coaching for start‑up projects whose common point is their strong job creation potential. In 20 years, 5,000 jobs have been created by 372 new companies under this system. Some 10 employees of the House are involved in an advisory role with start‑ups fostered by Réseau Entreprendre 93. Since 2022, this support has been strengthened by creating one of the first partnerships involving a company for the sponsorship of a group of Entreprendre winners. This sponsorship consisted of regular exchanges between young entrepreneurs and Hermès to help them in their development. In 2023, Hermès co‑organised a Boostercamp morning at the House’s premises in conjunction with the Entreprendre 93 network, bringing together 40 people around the projects of four winning entrepreneurs from the network. These entrepreneurs each benefited from a morning of managerial and entrepreneurial support from other winners, business leaders who are members of the Réseau Entreprendre 93 and a dozen employees of the House. In Seine‑Saint‑Denis, many projects are set up using the framework of the Entreprise‑territoire charter signed in 2017 with Est Ensemble. This association of nine municipalities includes Pantin, Le Pré- Saint‑Gervais and Bobigny, where Hermès is also located. One of the objectives is to strengthen the company’s participation in the economic development and local employment of this region, which has many vulnerabilities, whether in the face of climate change or socio‑economic developments. 2 2
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2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL EXTRACT FROM 2023 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL
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