Hermès // 2022 UNIVERSAL REGISTRATION DOCUMENT

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CORPORATE SOCIAL RESPONSIBILITY AND NON ટ FINANCIAL PERFORMANCE BUSINESS MODEL

HERMÈS, EXCEPTIONAL OBJECTS DESIGNED TO LAST

1. Creative freedom The designers sketch, innovate and revisit the House’s models with the greatest artistic freedom. Around an annual theme, “lightness” in 2022, the artistic department proposes and renews the collections and objects.

OUR SINGULAR HERITAGE

2. Development Close cooperation between our creative minds and developers ensures that original ideas become a reality. This step is crucial in defining the manufacturing processes that reconcile optimisation, quality, innovation and aesthetics for a virtuous life cycle.

Creative heritage Originally a harness workshop, Hermès has revolutionised riding equipment. Driven by creative freedom, the House innovates and revisits its timeless models. Materials heritage Hermès uses, respects and preserves the most noble materials, secures its supplies and seeks to limit their impact on biodiversity. Savoir-faire heritage Hermès develops and protects its often unique craftsmanship savoir-faire. The excellence of the craftsmanship techniques is passed on through a proactive internal training policy. Retail heritage Hermès takes a unique approach to developing its distribution network and digital flagships. Its artistic and poetic spirit permeates the creativity of stores and window displays.

7. Logistics Mainly manufactured in France, the products are sent to one of the Group’s two logistics platforms, where they are checked, packaged and stored before being distributed to the store network. The choice of a centralised logistics model makes it possible to optimise flows, find and implement transportation solutions in order to control the carbon impact and reduce the environmental footprint.

8. Exclusive distribution While its products are made in France, they are distributed worldwide. Retail sales in our exclusive stores have been supplemented by e-commerce since 2002, in order to provide an omnichannel offering. Hermès favours a qualitative development of its network combining the enhancement of its stores and special attention is paid to their social and ecological footprint.

Photo credits - in order of appearance: Joe RIDOUT, Martin BRUNO, Chris PAYNE, François COQUEREL, Benjamin SCHMUCK, STUDIO DES FLEURS, Osma HARVILAHTI, Kejia CHEN, Javier DARDO, Maxime VERRET, Eugénia SIERKO.

2022 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL

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