Hermès // 2022 UNIVERSAL REGISTRATION DOCUMENT
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CORPORATE SOCIAL RESPONSIBILITY AND NON ટ FINANCIAL PERFORMANCE COMMUNITIES: STAKEHOLDERS AND TRANSPARENCY
The table below summarises the main forms of exchange and dialogue undertaken with each of these stakeholders:
Inform
Dialogue
Collaborate
Fondation d’entreprise projects
Customers and general public
Empreintes sur le Monde (“Footsteps across the World”) films
Open days Site visits Hermès in the Making
Employees
HermèSphère internal social network Internal training
Employee representation bodies Quality of life at work surveys
Working groups and committees (see governance in 2.1)
Academic structures/schools
Information conferences
Participation in student fairs and events
- Creation of professional training courses in craftsmanship métiers - Funding of scholarships - Funding of university chairs Academic research projects (Sciences Po) - Quality support, product co‑development - CSR training actions (to come in 2023) - Co‑development of projects (Water Risk Filter, WWF, GBS) - Project financing (Livelihoods) Collaborative projects to promote local employment (École des savoir‑faire/ Pôle Emploi)
Suppliers
Communication of the Group’s commitments
- Supplier assessment and audits - Market groups and sector initiatives
Non‑governmental organisations
NGO surveys
Local governments
Meeting and welcoming of elected representatives (Mayors' Day)
Local integration projects
Professional associations
Monitoring of market discussions Participation in studies, surveys and working groups (Afep, Medef, Interprofession des métiers, etc.)
Investors & financial community Press releases
Roadshow and investor days
Investors section of the corporate website
RESPONSIBLE COMMUNICATION
2.7.3.3 NON‑FINANCIAL COMMUNICATION The sustainability and performance of Hermès’ business model have been recognised on several occasions by independent bodies, such as dedicated ESG rating and ranking agencies through their 2022 ratings. These assessments were carefully chosen by Hermès for their credibility, rigour and representativeness of the priority issues of the sector, including, but not limited to, the following analysts: (2)
2.7.3.2
Hermès’ unique communication is based on building an authentic relationship with its various stakeholders. Hermès traditionally favours the design and production of events, both private and open to the public, to a space‑buying approach. The Group is committed to responsible, sincere, non‑misleading, accurate and balanced communication, with an important focus on multi‑local expression. Through its communication, the Group also undertakes not to make unfounded allegations. This founding commitment is enshrined in the Group’s ethics charter . (1)
1. 2.
Ethics charter published on the Hermès finance website: https://finance.hermes.com/en/ethics‑human‑rights‑and‑diversities Environment, Social and Governance
2022 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL
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