Hermès // 2021 Universal Registration Document

CORPORATE SOCIAL RESPONSIBILITY PEOPLE: SAVOIR-FAIRE

OBJECTIVES

INDICATORS

2021 RESULTS

DEVELOP TRAINING THAT GUARANTEES OPERATIONAL EXCELLENCE AND VERSATILITY AND CONSOLIDATE THE SAVOIR-FAIRE OF OUR EMPLOYEES, BOTH TECHNICAL AND MANAGERIAL

76,145 training actions carried out worldwide, i.e. 9% more than in 2020 423,317 hours of training delivered worldwide, i.e. 8% more than in 2020 6,855 craftspeople trained in ten years at the École du Cuir and 575 craftspeople trained in five years at the École du Textile

Number of training actions carried out

Ensure access to employee training

2

Number of training hours delivered worldwide

Number of craftspeople trained in internal training centres

Number of training courses leading to certification

Develop tailor-made training programmes for employees

284 professional certifications obtained

114 internal trainers on production sites including 90 in the leather métier

Number of internal trainers to pass on savoir-faire

INTEGRATING SUSTAINABLE DEVELOPMENT ISSUES INTO SAVOIR-FAIRE

“The fundamentals of SD” e-learning accessible to all. A CSR section in all Group general training courses 2,962 employees followed “The fundamentals of sustainable development” course, including 241 craftspeople

Training courses in the Group catalogue on SD issues

Develop training on sustainable development topics for all métiers

Number of employees having followed SD training

Number of employees responsible for SD within the Group

28 employees responsible for SD within the Group

Create and lead a network of ambassadors to generate a trickle down effect to ensure cascading to the local level Ensure that employees are properly informed about the Group’s sustainable development strategy and actions

351 SD ambassadors around the world

Number of SD ambassadors around the world

Number of HermèSphère publications dedicated to sustainable development and on the Yammer collaborative tool (internal social network)

One publication on SD topics per week on average in HermèSphère (Group intranet) and 63 publications on Yammer in 2021

DEVELOP TALENT: LONG AND SUSTAINABLE CAREERS

Average number of years of seniority in the Group

9 years average seniority of employees (worldwide)

Set up long-term career development programmes within the Group

More than 1,000 internal transfers Group-wide

Total number of internal transfers

PROMOTE THE TRANSMISSION OF OPERATIONAL SAVOIR-FAIRE TO OUR PARTNERS: EDUCATIONAL ESTABLISHMENTS AND CFA

Develop partnerships with training organisations to certify the training received and the savoir-faire acquired

12 partnerships with Écoles de Maroquineries in France and 1 internal Apprentice Training Centre

Number of partnerships with educational establishments for training and internal CFA

CONTINUE VOLUNTARY ACTIONS RELATING TO TRAINING FOR OUR HISTORICAL MÉTIERS AND DEVELOP THE MANUFACTURING SAVOIR-FAIRE

10 Entreprises du Patrimoine Vivant (Living Heritage Company ‒ EPV)

Promote craftsmanship businesses

Continue voluntary actions relating to training for our historical métiers and develop the manufacturing savoir-faire

23 Meilleurs Ouvriers de France (Best craftspeople in France – MOF)

Demonstrate the excellence of our savoir-faire

2021 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL

91