Hermès // 2021 Universal Registration Document
CORPORATE SOCIAL RESPONSIBILITY PEOPLE: SAVOIR-FAIRE
OBJECTIVES
INDICATORS
2021 RESULTS
DEVELOP TRAINING THAT GUARANTEES OPERATIONAL EXCELLENCE AND VERSATILITY AND CONSOLIDATE THE SAVOIR-FAIRE OF OUR EMPLOYEES, BOTH TECHNICAL AND MANAGERIAL
76,145 training actions carried out worldwide, i.e. 9% more than in 2020 423,317 hours of training delivered worldwide, i.e. 8% more than in 2020 6,855 craftspeople trained in ten years at the École du Cuir and 575 craftspeople trained in five years at the École du Textile
Number of training actions carried out
Ensure access to employee training
2
Number of training hours delivered worldwide
Number of craftspeople trained in internal training centres
Number of training courses leading to certification
Develop tailor-made training programmes for employees
284 professional certifications obtained
114 internal trainers on production sites including 90 in the leather métier
Number of internal trainers to pass on savoir-faire
INTEGRATING SUSTAINABLE DEVELOPMENT ISSUES INTO SAVOIR-FAIRE
“The fundamentals of SD” e-learning accessible to all. A CSR section in all Group general training courses 2,962 employees followed “The fundamentals of sustainable development” course, including 241 craftspeople
Training courses in the Group catalogue on SD issues
Develop training on sustainable development topics for all métiers
Number of employees having followed SD training
Number of employees responsible for SD within the Group
28 employees responsible for SD within the Group
Create and lead a network of ambassadors to generate a trickle down effect to ensure cascading to the local level Ensure that employees are properly informed about the Group’s sustainable development strategy and actions
351 SD ambassadors around the world
Number of SD ambassadors around the world
Number of HermèSphère publications dedicated to sustainable development and on the Yammer collaborative tool (internal social network)
One publication on SD topics per week on average in HermèSphère (Group intranet) and 63 publications on Yammer in 2021
DEVELOP TALENT: LONG AND SUSTAINABLE CAREERS
Average number of years of seniority in the Group
9 years average seniority of employees (worldwide)
Set up long-term career development programmes within the Group
More than 1,000 internal transfers Group-wide
Total number of internal transfers
PROMOTE THE TRANSMISSION OF OPERATIONAL SAVOIR-FAIRE TO OUR PARTNERS: EDUCATIONAL ESTABLISHMENTS AND CFA
Develop partnerships with training organisations to certify the training received and the savoir-faire acquired
12 partnerships with Écoles de Maroquineries in France and 1 internal Apprentice Training Centre
Number of partnerships with educational establishments for training and internal CFA
CONTINUE VOLUNTARY ACTIONS RELATING TO TRAINING FOR OUR HISTORICAL MÉTIERS AND DEVELOP THE MANUFACTURING SAVOIR-FAIRE
10 Entreprises du Patrimoine Vivant (Living Heritage Company ‒ EPV)
Promote craftsmanship businesses
Continue voluntary actions relating to training for our historical métiers and develop the manufacturing savoir-faire
23 Meilleurs Ouvriers de France (Best craftspeople in France – MOF)
Demonstrate the excellence of our savoir-faire
2021 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL
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