HERMES_REGISTRATION_DOCUMENT_2017

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CORPORATE SOCIAL RESPONSIBILITY

PEOPLE

Tanneries All tanneries continued work to optimise the management of chemical products and replace certain substances in order to comply with current regulations and anticipate future changes (REACH and POP [persistent organic pollutants] regulations, biocides, etc.). The programme for mea- suring employee exposure to certain chemical agents continued at all sites. By way of example, the following actions took place:

Beyrand At Beyrand all the solvent fountains that were used for cleaning the prin- tingand colour-making toolswere replacedby biological fountains. These fountains have significantly improved the working environment of these workshops. Actionswere carried out to improve ergonomics at theworkstations inclu- ding in printing by replacing workstations and installing setting rails on machines in order to reduce postures that are demanding on the back. Ergonomists have suggested improvement for the workstations of employees in logistics and pre-press working on computer screens. Puiforcat At Puiforcat , the quality control areas have been brought together in one place, closer to the logistics areas. A reception airlock has been created and the whole of the shipping/receiving area has been renovated. The washrooms have also been completely renovated. INTERNAL COMMUNICATION In 2017, the Toile H intranet site published nearly 300 articles, which communicate to all employees of the Company news on the lie of the manufacturing sites, activity in our stores and distribution subsidiaries, renewal of collections, life at the Company (seminars, training, events, networking programmes, etc.), employee movements, changes in the organisation, etc. To facilitate access to information for all and reinforce a sense of belon- ging, employees can also log on to the site from home. A specific section called “Harmonie Hermès” made it possible to involve all employees in the many local actions that mark Hermès’ commitment to a world that ismore respectful of human beings, more environmentally friendly, and to inspire new initiatives. It covers sustainabledevelopment topics. It also covers theenvironment, health and safety themes chosen by the House: the site contains regu- lar updates from the work of the HSE network and local initiatives on biodiversity, saving energy and Sustainable Development Week events. Circulating the Company’s strategy In 2017, the Internal Communication department bolstered its action by contributing to the sharing of the vision and information. For example, more than 2,400 employees from Rhône-Alpes, Auvergne, Franche Comté, and South West attended at a Forum H in Lyon. A highly anti- cipated opportunity to recall the fundamentals of the business model, share projects concerned with our reality as creators, craftsmen and merchants and recognise the contributionmade by all. At a seated lunch, guests were able to meet in a friendly environment. In Madrid, all the Store Managers, Retail Managers and Managing Directors of the distribution subsidiaries came together for three days. Sharing their ideas about tomorrow’s retail in a world that has become omni-channel was the overriding theme at this event which also includes creative and fun activities. How to arouse emotions in our customers to make them dream and to seduce them was what brought together the 2.3.6

improved machine safety;

s

s improved air collection, extraction and renewal devices; s reduction of noise pollution at the workstations;

s monthly communication campaigns and on-site safety training car- ried out;

s improved safety on sites when renovating buildings.

Perfumes At Hermès Parfums, investments and studies devoted to improving safety of the site, working conditions and the well-being of employees amounted to k€550. In 2017, the CNP invested to improve existing pro- duction equipment as regards the ATEX risk (ATmosphère EXplosive), particularly the bottle filling machines, for site fire protection (reinforce- ment of the sprinkler installations, amendments to the fire safety sys- tem), the restoration of floors and improvement of the lighting in traffic areas and workshops. Crystal The production unit's chemical risk assessment, conducted in 2012, was updated again in 2017. This update, taking into account the results of previous campaigns, has clarified the level of exposure to certain Homogeneous Exposure Groups (HEG). These were sampled during the measurementcampaignthatwascarriedoutinJulyandDecember2017. Actions aimed at reducing the exposure thresholds observed during these analyses were implemented. Among the most important of these are: suction at the source on some burner openings in the “hot-glass” workshop, start of a study in partnership with the Carsat to design a solution for capturing at the source at all workstations in the “hot-glass” workshop, several awareness-raising operations on the use of collec- tive protection in the “cold-glass” workshop, improvement of collective protection at the composition workshop, study into optimisation of the chemical etching installation to eliminate contact with acids. Porcelain At the CATE site , the prevention of exposure to chemicals has also been a key theme of the HSE approach. Three air quality measurement cam- paigns were conducted in the workshops in 2017. All the craftsmen han- dling dangerous chemicals had been trained between 2015 and 2016 by a training body. Station suction systems were upgraded in the enamel spray shop as well as in the brush workshop and the wristband flanging station.

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2017 REGISTRATION DOCUMENT HERMÈS INTERNATIONAL