HERMÈS - 2018 Registration document

Corporate social responsibility

People: teams

In France, the Health, Safety and Security action plan drawn up since 2017 enables all stores to be aligned in terms of Health, Safety and Security practices and implementation. Every store now has one or two Safety Officers, who are clearly identified. These staff members assist with the implementation of recurring actions and guidance on topics that change on an annual basis. Annual training is provided for Safety Officers during the administrative staff seminar. This involves taking stock of specific identified risks or working together on a new topic to be introduced. The distribution subsidiaries increased their actions to improve comfort in the break rooms for offices and stores. For example, in China andHong Kong, among other places, break roomswere completely renovated. They are more spacious and were in some cases moved into separate pre- mises, to provide sales associates with an actual space that allows them to take a break, get changed and rest. Based on the conviction that happy employees make happy customers, the Human Resources Director of Hermès Greater China developed a “Happy@Hermès” programme designed to improve employees’ Hermès experience. Four modules are broken down into varied activities, events and training sessions on the themes: “Care for Happiness”, “Learn for happiness”, “Work for happiness”, and “Relationshape your happiness”. In Shanghai, Hermès China offered an “H Family day” for the first time. 150 people representing the families of 60 employees were proud enough to show off their office, the magic of the Shanghai House, and to reveal the Hermès culture and values. Other functions Togiveyoungparentspeaceofmind,varioussubsidiariesinFrance(Paris and Lyon regions) have reserved nursery places. The number increased in 2018, which enabled more employees to benefit from this service. This system is in addition to the nursery established in our Pantin offices. Hermès Femme offered all employees in its division Friday Free Times during the second half of 2018. The day is structured around conference activities, a yoga workshop and relaxation activities to enable employees to relax and get to know each other better in a friendly team atmosphere. Living in beauty to make beauty. With this intention, Hermès strives to create conditions conducive to high-quality work. To that end, new spaces have been designed to foster collaborative work, moments of relaxation, and a friendly atmosphere. The quality of work station ergo- nomics and respect for the environment are taken into account in a spirit of sustainable and responsible development. As such, Hermès International has set up a portion of the teams, about 170 employees, in a fully renovated building in Paris with 3,800 m 2 of spaces designed to improve the comfort and work of everyone in a spirit of collaboration. This new, impeccable space in line with sustainable development principles offers collaborative offices equipped with the best digital tools. It meets the need for more horizontal management, as well as a flexible working organisation in terms of mobility, on account of

increasingly blurred boundaries between our working and private lives, and digital technology. As such, everyone can benefit from both a sweet office and a sweet home. Hermès International also fully renovated its restaurant facilities in colla- boration with a new partner selected for its strong commitment to sustai- nable development, the use of fresh and seasonal ingredients, local food supplies, and a commitment to the fight against food waste. After four years of work aimed at developing the site dedicated to Logistics and to the Customer Service teams, Hermès Commercial inau- gurated new living spaces. As such, they demonstrate their determina- tion to provide employees with areas conducive to discussions, breaks and collective cooperation. The Group’s health and safety policy is to scrupulously obey the rules applicable in this area and exceed them whenever possible for the well-being of employees. The Group’s manufacturing and logistics operations are mainly in France, where regulations for these mat- ters are very strict. The métier and activity Executive Vice Presidents monitor the appropriate indicators (which are collected and audited by industrial managers andmore broadly by HR). They are responsible for these indicators. The goal is zero accidents. For example, in each production unit, a work accident tracking chart is posted and discussed with workshop managers. Specific training is organised for métier risks, as well as meetingswithprofessionals on the subject (physiotherapists, doctors, firefighters). Thesemeetings alsomake it possible to bemore reactive if there is an accident, so that the proper measures can be adopted very quickly and the most appropriate experts and institutions can be determined rapidly. Contingency plans are in place for each site. 2.3.1.2.2 Social dialogue It is Hermès’s policy to create the best conditions for high-quality social dialogue and employee freedom of expression wherever possible. In France (62% of our employees), it is enshrined by law and organised, company by company, through representative bodies and agreements signedeach year. Inother countries, dialogue takes various forms, accor- ding to local practices. The Hermès Group’s ethical charter confirms its commitment to the conventions of the International Labour Organisation (ILO), especially with regard to the freedom of association. Social dialogue is a priority for Maison Hermès. This involves both col- lective bargaining and daily participation by employee representatives in various projects and is essential to the functioning of the Group’s various companies. It is organised in each country in accordance with the applicable laws and regulations. In all of these countries, Hermès ensures that each employee can freely decide whether or not to join the union of his or her choice in accordance with local regulations and trade union pluralism, where it exists. In France, social dialogue is organised at both the Group level and the company level.

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2018 REGISTRATION DOCUMENT HERMÈS INTERNATIONAL

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