HERMÈS - 2019 Universal Registration Document

2 CORPORATE SOCIAL RESPONSIBILITY

NFPS

BUSINESS MODEL

2.1

71 74 74 74 75 76 76 76 77 77 78 79 81 81 81 81 91 93 93 93

A French model of craftsmanship

2.1.1

2.1.1.1 2.1.1.2 2.1.1.3

Our roots and values

Unique heritages

Luxury items designed to last

Contributive, solid and sustainable growth

2.1.2

2.1.2.1 2.1.2.2

Controlled growth for solid results

Contribution to a more sustainable world

Commitments that drive durability

2.1.3

2.1.3.1 2.1.3.2 2.1.3.3

CSR challenges CSR Strategy

Governance of the CSR approach

PEOPLE: TEAMS

2.2

Challenge: the well-being and development of employees

2.2.1

2.2.1.1 2.2.1.2 2.2.1.3

Policy

Measures implemented and results

Results

Challenge: maintaining diversity

2.2.2

2.2.2.1 2.2.2.2

Policy

Measures implemented and results

Contribution to the UN’s Sustainable Development Goals

2.2.3

(SDGs)

97

PEOPLE: SAVOIR-FAIRE Challenge: recruiting talents

2.3

100 100 100 100 104 104 105 109

2.3.1

2.3.1.1 2.3.1.2

Policy

Measures implemented and results

Challenge: preserving and developing savoir-faire

2.3.2

2.3.2.1 2.3.2.2 2.3.2.3

Policy

Measures implemented

Results

Contribution to the UN’s Sustainable Development Goals

2.3.3

(SDGs)

110

PLANET: RAW MATERIALS

2.4

112 112 112 116 116 116

Challenge: securing high-quality supplies

2.4.1

2.4.1.1

Policy

Challenge: managing raw materials sparingly

2.4.2

2.4.2.1 2.4.2.2

Policy

Measures implemented and results

Contribution to the UN’s Sustainable Development Goals

2.4.3

(SDGs)

120

PLANET: ENVIRONMENT

2.5

122

Challenge: limiting consumption of natural resources (water,

2.5.1

energies)

124 124 124 133 134

2.5.1.1 2.5.1.2

Policy

Measures implemented and results

Challenge: managing greenhouse gas emissions

2.5.2

2.5.2.1

Policy

2019 UNIVERSAL REGISTRATION DOCUMENT HERMÈS INTERNATIONAL

67