Groupe Renault - 2020 Universal Registration Document

Business model RENAULT PROFILE

OUR CREATION OF SHARED VALUE

is at the forefront of is reinventing itself

See section

CUSTOMERS Quality and customer satisfaction

1.4.3 1.4.1

AMERICAS AFRICA - MIDDLE-EAST - INDIA AND PACIFIC CHINA

Innovation for all:

P Connectivity P Autonomous driving P Mobility services

ECO-CONCEPTION

EUROPE EURASIA

SHAREHOLDERS P Sustainable performance

DEVELOPMENT OF PRODUCTS AND SERVICES

1.3.1 5.3.3

EUROPE

EURASIA

P Dividend policy

CHINA

EMPLOYEES P 76% engagement rate

2.4.1.1

AFRICA,

P 3,1 million hours of training delivered

MIDDLE-EAST, INDIA AND PACIFIC

2.4.1.3

AFTER-SALES AND SERVICE SUPPORT

ENVIRONMENTAL STANDARDS P Low carbonmobility and limited environmental impact over the life cycle P Resource-efficient mobility (circular economy)

2.3

MANAGEMENT OF VEHICLE END-OF-LIFE

SUPPLIERS AND PARTNERS P Around 15,000 parts and services suppliers

2.5.2

P 826 patents filed

1.4

SOCIETY P 8 foundations worldwide P 15 academic chairs funded

• ALLIANCE (SCALE POTENTIAL AND TECHNOLOGIES)

1.4.2

2.4.3.1

2.3.1

9 GROUPE RENAULT I UNIVERSAL REGISTRATION DOCUMENT 2020