Groupe Renault - 2019 Universal Registration Document

Business model RENAULT PROFILE

OUR CREATION OF SHARED VALUE

for all, today and tomorrow

See Section

CUSTOMERS Quality and customer satisfaction

1.4.3.3

AMERICAS AFRICA - MIDDLE-EAST - INDIA AND PACIFIC CHINA

Innovation for all:

1.4.1

P P Connectivity P P Autonomous driving P P Mobility services

EUROPE EURASIA

ECO-CONCEPTION

SHAREHOLDERS P P Sustainable performance

DEVELOPMENT OF PRODUCTS AND SERVICES

1.3.1 5.3.3

P P Dividend policy

EUROPE

EURASIA

EMPLOYEES P P 78% of engagement rate P P 4,9 millions hours of training delivered

2.4.1.1

CHINA

2.4.1.3

AFRICA,

AFTER-SALES AND SERVICE SUPPORT

MIDDLE-EAST, INDIA AND PACIFIC

ENVIRONMENTAL STANDARDS P P Low carbonmobility and limited environmental impact over the life cycle P P Resource-efficient mobility (circular economy)

2.3

MANAGEMENT OF VEHICLE END-OF-LIFE

SUPPLIERS AND PARTNERS P P More than 17 000 parts and services suppliers

2.5.2

P P 1040 patents filed

1.4

SOCIETY P P 8 foundations worldwide P P 15 academic chairs funded

• ELECTRICAL VEHICLES BUSINESS UNIT

1.1.4.1 2.4.4.1 1.1.4.1

2.4.3.1 2.2.1.1

• GLOBAL ACCESS LINE UP • LCV GLOBAL BUSINESS UNIT

9 GROUPE RENAULT I UNIVERSAL REGISTRATION DOCUMENT 2019