Groupe Renault - 2019 Universal Registration Document

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RISK FACTORS GROUPE RENAULT

compliance checks carried out jointly by Renault’s P Information Systems department, the Protection and Prevention department and the Internal Audit department, awareness-raising activities for employees and partners, P supervision and management of security incidents, P coordination of a global network of IT security experts in charge P of implementing the Group’s Information Systems Security Policy and rolling out best practices Group-wide. at organizational and governance level: P the Risk and Internal Control Committee chaired by a member P of the Group Executive Committee; Governance Committees coordinated by the Group IT Security P department, which carry out inspections at operational level to check the effective application of IT security procedures, in line with the Information Systems Security Policy and best practices. Given the Group’s main business trends, its digitalization and changing threats, the major actions to optimize risk management are currently focused on the following aspects: enhanced protection of our digital borders, systems and sensitive P data, whether stored on our intranet or in the cloud by partners and/or suppliers; enhanced supervision of the Group’s intranet; P compliance with the requirements of the General Data Protection P Regulation; the implementation of a “records management” policy to P reinforce the selective and secure storage of documents, in particular digital documents, which are of interest to the Group in the medium and long-term; the development of connected vehicle cybersecurity and related P services to ensure the safety and security of vehicles and Risk of insufficiently adequate match of skills and ambitions The Group could face, in the context of major and sustained transformation of markets, technologies and the automotive industry, an inadequate match of its skills and the ambitions in its mid-term strategic plan, which could lead to adverse impacts on its personnel costs, its capacities for innovation, design, production, distribution and on the quality of its products and services. connected services in compliance with regulations; renewing of insurance coverage for cybersecurity. P

The control system implemented is based on a structured approach to the management of skills, including managerial skills, centered on two main activities that allow the Group to support the changes in our job functions, and to reach our operating objectives: the identification of the required skills for each job function, training and development of our workers in these key skills. This system has been gradually developed with the following guidelines: strengthening of the Human Resources department in aspects P related to Strategic Workforce Planning and Learning & Development; creation of job skills standards, enabling targeted evaluations; P creation of a cross-functional skills reference guide, linked to the P five Renault Way principles; definition of training priorities to be relayed in all Groupe Renault P countries; progressive deployment of LEARNING@ALLIANCE to increase the P visibility of all face-to-face and digital trainings; roll-out of a system for specific assistance in the Renault Way P principles called “Renault Way Team Experience”; introduction of a new online course for developing first-time P managers, directly connected with the five Renault Way principles; regular monitoring of key training indicators. P The Human Resources department works in close collaboration with the various operational departments to support the development of business activities based on a structured skills management approach and the resulting definition of training priorities in consultation with the business lines. The involvement of “functional academies” and Learning & Development teams in countries makes it possible to develop a consistent and relevant training program and to share training priorities with managers and employees at all levels of the organization. In 2018, Groupe Renault developed a new reference system for cross-functional skills (comprising 11 core skills) that strengthened employee skills development and growth, due, in particular, to a digital training offer accessible at LEARNING@ALLIANCE, and organized according to a formalized pathway. By the end of 2019, the Renault Way Team Experience had been rolled out to 11,000 managers and their teams. This three-day seminar (two days followed by a feedback day) is designed to help managers translate the five principles of the Renault Way into concrete collaborative daily actions and behaviors within their teams.

104 GROUPE RENAULT I UNIVERSAL REGISTRATION DOCUMENT 2019

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