Groupe La Poste // ESG Essentials 2022

MESSAGE FROM THE CHAIRMAN

MESSAGE FROM THE CHAIRMAN

La Poste Groupe’s Chairman and Chief Executive Of fi cer Philippe Wahl

As a result, Digiposte is the leading digital safe in France with 8.5 million customers and the La Poste Digital Identity now provides secure access to the personal training account. The development of digital services also creates a risk of exclusion for some citizens. It is our responsibility as La Poste employees to respond to this challenge of digital exclusion, and we provided support to nearly 474,000 people in 2022. La Poste Groupe plays a leading role in decarbonising the economy, both in logistics and financial services, with the aim of remaining a leader in the environmental transition. The group’s main businesses, namely La Poste, La Banque Postale and GeoPost, have signed the “Business Ambition for 1.5°C” agreement of the international Science-Based Targets initiative (SBTi) and are therefore committed to achieving a net zero ambition by 2040. La Banque Postale was the first bank to announce the end of its fi nancing of fossil fuels by 2030, and CNP Assurances is committed to the carbon neutrality of its investment portfolio. The ESG rating agencies reward our actions: CDP, the leading international organisation, has placed La Poste Groupe on List A as regards Climate Change, i.e. among the 200 best-rated companies in the world. For its part, Moody’s ESG Solutions ranks La Poste fi rst in the world, all sectors combined. Lastly, EcoVadis once again awarded La Poste the Platinum medal. These awards are a source of pride and motivation for all of La Poste’s employees.

In the Mission Committee’s second report, we present the progress made towards achieving our statutory objectives. Building on our long-term and ever stronger commitment, this year we once again renew La Poste Groupe’s commitment to the principles of the United Nations Global Compact and the objectives for 2030 of the global sustainable development strategy. Through its public service missions, the group is also on the front line to meet the challenges of regional cohesion and maintaining social interaction, which are currently weakened. To preserve the local postal coverage, La Poste is committed to developing its proximity services. The new missions of La Poste’s employees as part of the “moving towards” approach - visiting seniors, delivering meals or medicines - play a fundamental role in regional cohesion. The group is therefore transforming itself, affirming its ambition to be a driving force in the transitions underway, at the service of all and in particular the most vulnerable. Our public service missions and our status as a company with a mission are embodied in our constantly renewed environmental, social and societal commitments.

2022, RESILIENCE TO SHOCKS AND ABILITY TO BOUNCE BACK» «

In 2022, the slowdown in growth and widespread in fl ation linked to the war in Ukraine weighed heavily on our activities. After the health crisis, it is a new economic shock for our group. Despite this, our operating revenue increased. We have demonstrated our resilience and our ability to bounce back, based on the strength and fl exibility of our multi-business model. We consolidated our historical activities with the introduction of the new mail range. Effective since 1 January 2023, it is more adapted to the changes in needs and uses, and it will enable La Poste to achieve the target of 60,000 metric tonnes less CO 2 emissions per year, i.e. a 25% reduction in emissions within the mail scope, thanks to the optimisation of truck loading and the elimination of three daily air routes in France. We are accelerating the development of our growth drivers, namely logistics, e-commerce and bancassurance. Added to these drivers there is the surge in new activities such as proximity services and trusted digital services.

30 May 2023

4 Societal commitment: ESG Essentials 2022 — La Poste Groupe

5 Societal commitment: ESG Essentials 2022 — La Poste Groupe