Groupe La Poste // CSR REPORT 2022

Methodological note 7 APPENDICES ■

Additional information published in this report

GRI standard / other source

Reference to the Universal Registration Document

Category

GRI 417: Marketing and labelling - 2016

417-1 Requirements for product and service information and labelling 417-2 Incidents of non compliance concerning product and service information and labelling 417-3 Incidents of non compliance concerning marketing communications

Chap. 1, Section 1.2.2 (p. 9)

Chap. 1, Section 1.2.2 (p. 9)

Chap. 1, Section 1.2.2 (p. 9)

GRI 418: Customer privacy - 2016

418-1 Substantiated complaints regarding breaches of customer privacy and losses of customer data

Areas of compliance

Chap. 1, Section 1.3.3.2 (p. 89-92)

GRI 419: Socio-economic compliance - 2016

419-1 Non-compliance with laws and regulations in the social and economic area

Chap. 1, Section 1.2.2 (p. 9)

7.2 METHODOLOGICAL NOTE 7.2.1 Methodological note on non-financial indicators Reference The CSR reporting is annual, the previous edition was published on the group’s website in May 2021.

■ ADEME carbon footprint methodology tool, to calculate emissions of most energy, excluding electricity abroad, ■ emission factors and other sources from the Base Carbone; ■ international guidelines: ■ GHG Protocol, to define Scopes 1, 2, 3, ■ Global Reporting Initiative (GRI), sustainable development reporting guidelines, ■ the consumption or emissions factors provided by the International Energy Agency (2018 report) to calculate emissions related to electricity consumption abroad (average over the last three years), ■ the recommendations of the Task Force on Climate-related Financial Disclosure (TCFD); ■ special cases for emission factors for electricity from renewable sources: ■ the emission factors in CO 2 equivalent relating to the consumption of renewable electricity are provided directly by electricity suppliers; if not, the factor applied corresponds to the average emission factor of the country consuming the electricity’s renewable energy mix.

The group’s corporate social responsibility reporting process was carried out in accordance with the provisions set forth in Articles L. 225-102-1 and R. 225-104 to R. 225-105 of the French Commercial Code: ■ the employee indicators are developed in accordance with the methodology used for the employee report. The annual employee report can be downloaded from La Poste Groupe’s website; ■ Chapter 4 of the 2022 Universal Registration Document presents information on the social, societal and environmental challenges and risks related to its activity, and the policies implemented in these areas, in accordance with the requirements of the statement of non-financial performance required by Decree No. 2017-1265 of 9 August 2017 implementing Order No. 2017-1180 of 19 July 2017 on the publication of non-financial information; ■ since 2009, the group has had its non-financial indicators verified by an independent third party. It is gradually extending the scope of the indicators published, and is aiming to provide data for all indicators at group level. The environmental indicators are based on recognised guidelines:

■ national guidelines:

CSR Report 2022/ LA POSTE GROUPE 131