Groupama // Universal Registration Document 2022

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CORPORATE SOCIAL RESPONSIBILITY (CSR) Declaration of Extra ‑ financial Performance

4.2.1.5 Governance and CSR strategy The CSR team within the Employer Communication Department, which reports to the Groupama Assurances Group HRD, promotes and coordinates the CSR policy within the Group, and produces reports. It reports on the progress of the CSR strategy to the Group’s Ethics and Sustainability Committee , which includes the Group’s senior management and the CEOs of the regional mutuals. In particular, it leads a network of 50 correspondents/coordinators from all the Group’s entities (regional mutuals, Groupama Assurances Mutuelles, French and international subsidiaries, and the IT and logistics EIG Groupama Supports & Services), which participate in the development of action plans in their company and share their best practices. Led by the CSR team, with the assistance of the Group Strategy Department, the Group CSR Strategy is a master plan that defines areas for improvement in which the Group’s companies are active. The objective of this strategy is to mobilise the entire Group around CSR with high added value to (1) Groupama is the only insurer in France with a decentralised territorial structure, based in particular on local mutuals grouping together members and regional mutuals, which are autonomous, responsible, interdependent regional companies, particularly through the mechanism of reinsurance. The Group’s financial strength, illustrating the quality of management and guaranteeing sustainability, continued to be high against the backdrop of the crisis: the Fitch Ratings agency even raised Groupama’s rating to “A+” with a Stable outlook on 10 June 2022. Groupama is the strength of the network and the collective. Relationships of sharing between members, elected representatives, customers, and employees contribute to the differentiation and power of our model: the ability to combine operational and “emotional” knowledge allows Groupama to provide responses optimally tailored to needs, going beyond issuing policies. In addition to cover needs, Groupama is developing a comprehensive analysis of the risks to which its members and customers are exposed and a comprehensive prevention approach. Our actions and measures during the health and economic crises since 2020 perfectly illustrate this sense of sharing and support for stakeholders. Throughout these last few years of crises, Groupama’s 31,000 employees remained continuously mobilised to assist our members and customers with the support of our mutual insurance elected representatives. Groupama has 27,000 elected representatives, who form real communities of mutual assistance in their department, particularly during exceptional events; it is the feeling of usefulness that drives them, the conviction of being mediators on the ground and players in local solidarity.

serve the Group’s strategic transformation challenges and its corporate purpose. The CSR strategy for 2022–2024: placing CSR at the heart of our strategy The Group has been working on the development of this CSR strategy since the beginning of 2021. In a first phase, it enabled us to establish Groupama’s materiality matrix. More than 120 interviews were conducted with stakeholders, and numerous sessions to share and build the strategy were organised throughout 2021 with mutualist elected representatives in particular. This work has shown an alignment of priorities between external and internal stakeholders. The general scheme of the CSR strategy for 2022–2024 was validated by the Board of Directors of Groupama Assurances Mutuelles on 16 December 2021. 2022 was devoted to the implementation of this roadmap, in action plans, in the quantification of indicators with targets and in each of the Group’s entities. Based on our corporate purpose and strengths and as part of a sustainable growth business model, the CSR strategy sets out five commitments: a human, attentive, and responsible customer relationship; ❯ protection solutions that respond to changes in the environment and lifestyles; ❯ an active contribution to the sustainable development of local life; ❯ a clear, public, and Group ‑ wide sustainable savings and investment policy; ❯ a committed group where everyone acts with pride in line with our values (reduction of carbon footprint, responsible management, “native” CSR approach). ❯ CSR governance has been strengthened: the steering of CSR actions and indicators is based on the existing steering of the Group’s strategic project, with sponsorship from the chairmen of the regional mutuals and members of the Group Executive Committee. In 2022, the Group Executive Committee’s Ethics Committee became the Ethics and Sustainability Committee, which now meets four times a year. CSR is regularly on the agenda of all major (elective or executive) governance bodies of the Group. Acculturing on CSR, promoting our commitments, and encouraging the implementation of new actions… The mobilisation of employees and elected representatives is essential to the success of this new CSR strategy. In summer 2022, a comprehensive CSR engagement plan was launched for internal purposes, with the aim of supporting the operational implementation of the strategy by rolling out a system of information (short videos, webinars), awareness ‑ raising (kit for Managers, employee challenges), and training (e ‑ learning), in line with major CSR themes (mutual assistance, responsible finance, contribution to local development, etc.).

(1) The Group Ethics and Sustainability Committee is a committee of the Group Executive Committee (CEG).

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Universal Registration Document 2022 - GROUPAMA ASSURANCES MUTUELLES