Groupama // Universal Registration Document 2022
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FINANCIAL STATEMENTS Combined financial statements and notes
Groupama generally remains vigilant on the future interpretations or developments of the tax systems in the countries in which it operates that could lead to an increase in tax expenditures, generate compliance costs, or adversely affect the Group’s activity, cash position, and net income.
customer satisfaction (quality of service), ■ coverage needs related to societal issues (including prevention), ■ policyholder data protection, ■ impact on the territories; ■ 2 environmental risks: ❯ for investments, ■ for insurance offers/underwriting policy; ■ 2 risks on the borderline between societal and environmental: ❯ responsible purchasing, ■ socially responsible investing; ■ 3 regulatory risks: ❯ adaptation to climate change, ■
6.
Corporate Social Responsibility (CSR) risks
The analysis of non ‑ financial risks conducted by the Group CSR Department – in collaboration with the Group Risk Department and the business line or company departments concerned – identified 15 risks: 3 social risks: ❯ employability/Skills adaptation, ■ “working well together” (social climate), ■ diversity/social mix; ■ 5 societal risks: ❯ quality of advice, ■
fight against corruption and tax evasion, ■ respect for employees and human rights. ■
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Universal Registration Document 2022 - GROUPAMA ASSURANCES MUTUELLES
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