Groupama // Universal Registration Document 2022
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THE GROUP’S BUSINESSES Insurance in France
2.2.4.2 Individual savings/pensions As at 31 December 2022, Groupama generated €2.3 billion in premium income in individual savings/pensions, with a share of unit ‑ linked (UL) products for individuals of 49.7%, outperforming the market. The Group also confirms the success of its positioning and customer support strategy on the theme of pensions with 31,807 new PERIN policies (Groupama/Gan Nouvelle Vie) taken out over the 2022 fiscal year. Individual protection insurance In 2022, Groupama’s everyday accident insurance (GAV) offering maintained a strong growth dynamic in the individual market, despite the difficult circumstances associated with inflation. In addition, in the agricultural and professional markets, with regard to the risk of work stoppage and disability, Groupama continued to improve its underwriting process thanks to the digitalisation of medical selection, as well as its compensation process, particularly with the development of a self ‑ care service on the Replacement Services offering. Lastly, in view of the difficult period experienced by certain agricultural professions, the Group enhanced the mental health cover for its policyholders and implemented a psychological support service for farmers with its subsidiary Assistance Mutuaide. Group insurance For Groupama, the fiscal year was characterised by strong growth in group protection and health insurance and continued commercial development in savings/pensions, particularly with an increase in income from recurring premiums. In 2022, the development of retirement savings plans (PER) and employee savings continued with all of the Group’s distribution networks as well as with companies and savers. As a strategic development challenge, the Group continued its global retirement initiative with an increased presence on the appropriation of these offerings with its distribution networks, training support via the ERE academy, and regular webinars. In protection/health insurance, growth remained strong with brokerage. Also, the Group continued its work to modernise back ‑ office management and benefit work. 2.2.4.3 2.2.4.4
2.2.4.5 Employee savings Groupama Épargne Salariale is the Group subsidiary dedicated to employee savings. Its solutions are offered to companies regardless of their size and business sector and are mainly distributed by the regional mutuals, Gan Assurances, Gan Eurocourtage, and Gan Prévoyance. Groupama Épargne Salariale represents 17,500 customer companies, 136,700 savers, and more than €1.55 billion in assets under management. In 2022, Groupama Épargne Salariale confirmed its strong growth momentum and continued to achieve very satisfactory results. These excellent results, despite a difficult economic environment marked by the decline in the financial markets, the rise in interest rates, and global geopolitical instability, stemmed from the mobilisation of the GES teams and the networks to support customers. To build a long ‑ term relationship with its customers and partners, Groupama Épargne Salariale is committed to constantly improving its services and products. Its recognised expertise was rewarded in 2022: Groupama Épargne Salariale was recognised in the Employee Savings category of the 2022 Palmarès du Chiffre awarded by Le Monde du Chiffre and ranked third in the Employee Savings category of the Palmarès des Fournisseurs de Gestion de Fortune. Lastly, for the 13 year, Groupama Épargne Salariale’s offerings were awarded the “Excellence” labels by Dossiers de l’Épargne. This label is awarded by experts to the best policies on the market. th The services offered with our protection and health insurance policies were popular and represented a real way to stand out in a very competitive market. In order to support our customer companies even more effectively through quality of law and working conditions (QVCT), prevention, and wellness initiatives, Groupama Gan Vie launched Welii, a new brand dedicated to services and an associated web platform. The quality of the Group’s support for its customers is at the heart of our concerns: our protection/health management teams were rewarded by a renewal of the ISO 9001 certification. A true testimonial to our Group ambitions.
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Universal Registration Document 2022 - GROUPAMA ASSURANCES MUTUELLES
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