UNIVERSAL REGISTRATION DOCUMENT 2023
4 CORPORATE SOCIAL RESPONSIBILITY (CSR) Declaration of Extra ‑ financial Performance
4.2.1.7 In line with our purpose and our strengths, and as part of a sustainable growth business model serving the ambition to build the mutual insurance group that champions the support of its customers, Groupama’s sustainability strategy sets out five commitments: a human, attentive, and responsible customer relationship; ❯ protection solutions that respond to changes in the environment and lifestyles; ❯ contributing actively to the sustainable development of local life; ❯ a clear, public, and Group ‑ wide sustainable savings and investment policy; ❯ a committed group where everyone acts with pride in line with our values (reducing the carbon footprint of our operations, giving our employees a rewarding experience, which in turn ensures their full commitment, a “native” CSR approach, and responsibility). ❯ The Group’s sustainability strategy is a master plan that defines areas for improvement in which the Group’s companies are active. Educating people on sustainability, promoting our commitments, and encouraging the implementation of new actions… The mobilisation of employees and elected representatives is essential to the success of this new strategy. A comprehensive “CSR Engagement Plan” was launched for internal purposes, with the aim of supporting the operational implementation of the strategy by rolling out a system of information (short videos, webinars), awareness ‑ raising (kit for Managers, employee challenges), and training (e ‑ learning), in line with major sustainability themes (such as mutual assistance, responsible finance, and contribution to local development). Since its launch at the end of 2022, 8,255 sessions of the e ‑ learning programme “CSR at the heart of Groupama’s CSR strategy” have been completed by the Group’s employees in France (3,679 in its simplified format and 4,576 with the six modules). (1) After the launch of a more transformative strategy in the 2021 ‑ 2022, 2023 marked a milestone in strengthening governance and the integration of sustainability. In June 2023, the two ‑ person CSR team became the Sustainability Project Department or “Sustainability Department”, with a staff of four, which will be increased to 7 in 2024. This department now reports to the Deputy Chief Executive Officer of Groupama Assurances Mutuelles in charge of strategy and partnerships, HR, Corporate Secretariat, and Sustainability (who is a member of the Group Executive Committee (CEG)). The Sustainability Department motivates, helps to prioritise, coordinates, promotes and helps to share best practice between entities, organises the joint development of solutions, organises access to shared internal or external expertise in the interests of efficiency, and consolidates and steers the achievement of Group objectives. Strengthened governance for sustainability
4.2.1.6 Lastly, there is the national association Action Solidarité Madagascar, which unites and supports the actions of some twenty departmental associations engaged in solidarity projects (in partnership with Générations Mouvement) in the rural regions of the Grande Ile. A national partnership was established in 2022 with the agri ‑ agency FERT to support farmer training in farming practices adapted to climate change; regional partnerships have also been established with FERT. Two new foundations were launched in 2023 by Group companies: the Groupama Asset Management Foundation, dedicated especially to educational, inclusive, and environmental projects, and the Groupama Méditerranée Water Foundation, dedicated to hydrology issues, a major problem for the Mediterranean arc. As a reminder, Groupama Immobilier, on behalf of Société Forestière Groupama, announced in 2021 the marking and harvesting of oak trees from its sustainably managed forests. These trees will contribute to the reconstruction of the spire of Notre Dame de Paris, built by Viollet ‑ le ‑ Duc and destroyed by fire in 2019. Groupama Immobilier also received the “solidarity sponsorship” jury prize at the Salon de l’Immobilier d’Entreprise for its support of Café Joyeux, a remarkable initiative that makes disability visible through the professional inclusion and training of people with mental and cognitive disabilities; the subsidiary is also the initiator of the collective action “Le Booster de Réemploi” (see the “Group ecological footprint” section). Partner in solidarity with communities and territories: recall the exceptional mobilisation of the companies and elected representatives during the Covid crisis of 2020 ‑ 2021 (support for restaurant owners, retailers, persons in hospitals or nursing homes, and medical teams, donations of surgical masks or food to various social structures, etc. and local appeals). Sustainability is defined as preserving the Company’s long ‑ term viability in a changing environment and society and developing positive impacts, both in its commercial activities and in all its interactions with its stakeholders. Sustainability, which encompasses regulatory requirements and voluntary commitments, is becoming an integral part of our business. A sustainability strategy for 2022 ‑ 2024: making sustainable development a core focus of our ambition. In 2021, the Group began developing this “CSR” or sustainability strategy. In a first phase, it enabled us to establish Groupama’s materiality matrix. More than 120 interviews were conducted with stakeholders, and numerous sessions to share and build the strategy were organised with mutualist elected representatives in particular. This work has shown an alignment of priorities between external and internal stakeholders. The general framework of the strategy for 2022 ‑ 2024 was validated by the Board of Directors of Groupama Assurances Mutuelles on 16 December 2021. Sustainability strategy at the heart of our corporate ambition
(1) Training in progress or completed.
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Universal Registration Document 2023 GROUPAMA ASSURANCES MUTUELLES
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