UNIVERSAL REGISTRATION DOCUMENT 2023

4 CORPORATE SOCIAL RESPONSIBILITY (CSR)

Report by one of the statutory auditors on the declaration of extra ‑ financial performance

APPENDIX: LIST OF CSR INFORMATION THAT WE CONSIDERED MOST IMPORTANT

Key performance indicators and other quantitative results

Proportion of employees trained in ethics and anti ‑ corruption through e ‑ learning ❯ Number of employees trained in AML/CFT ❯ Number of company agreements entered into for 2023 ❯ Number of Top Employer ‑ certified companies ❯ Number of calls made as part of the PRP process ❯ Number of Centaure sites and tractors made available for training agricultural drivers ❯ Number of hectares of forests owned by Groupama in Haute ‑ Marne ❯ Number of FTEs involved in the Group’s prevention network ❯ Rate of change in the Group’s carbon emissions ❯ Total greenhouse gas emissions (scope 1, 2, and 3 in tC0 eq) ❯ 2 Number of kilometres travelled (car owned and not owned, plane, train) ❯ Energy consumption (electricity, gas, fuel oil, heat, chilled water) ❯

Qualitative information (actions and results) Development of an updated Employment and Skills Management policy in the companies (new Group agreement signed on 19 December 2023) ❯ A new programme to raise awareness of the quality of life at work through a dedicated app (Ms Feelgood) ❯ Launch of the Customer Experience strategic project in 2023 ❯ Proportion of employees trained ❯ Absenteeism rate ❯ Proportion of female executives ❯ Proportion of female senior executives ❯ Proportion of business in delegated or recommended management ❯ Customer satisfaction rate (“satisfied” and “very satisfied”) in claims management ❯ Customer satisfaction score on relationship ‑ based criteria ❯ Proportion of new employees trained in the GDPR (training completed and training in progress) ❯ Percentage of people informed/trained externally (customers or non ‑ customers) ❯ Proportion of employees who have taken part in internal prevention initiatives ❯ Proportion of assets managed by the Group (excluding unit ‑ linked) according to ESG criteria ❯ Rate of change in the number of “infrequent driver” motor policies ❯

Presentation of advances in parametric insurance at the 2023 Paris International Agricultural Show ❯ Creation of a specific flood risk page on groupama.fr. ❯ Partnership with Maison Saint Gobain to facilitate customers’ energy renovation projects ❯

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Universal Registration Document 2023 GROUPAMA ASSURANCES MUTUELLES