GROUPAMA / 2020 UNIVERSAL REGISTRATION DOCUMENT

4 CORPORATE SOCIAL RESPONSIBILITY (CSR) Declaration of Extra-financial Performance

Indicators (b) Selection of indicators

Data collection, consolidation, (d) and control procedures Data collection:

As of this year, the Group has chosen to select 14 key performance indicators related to the main risks relating to social, societal, environment and climate change, anti-corruption and anti-tax evasion, and policyholder data protection aspects. The objective of these indicators is to monitor the commitmentsmade by the Group and to meet the regulatory requirements. For the risk analysis aspects, only the companies operating in France were taken into account in this first fiscal year in the “DPEF” format. Reference sources and definitions of indicators The indicators collected and published in the CSR section of the management report were developed in accordance with Article R. 225-105-1of the CommercialCode and consistentwith the guidelines of Groupama’s CSR strategy. A Group Reporting Reference Standard in effect since fiscal year 2010 is updated each year. It clarifies the rules for collection, explains the operation of the software, and specifies in particular the scope taken into account. The list of collected environmental indicators as well as the methods for calculating these indicators are defined in a glossary of definitionsupdated each year. The methods for calculatingCO 2 emissions are also defined in this Reference Sources and carried out subsequently by the Internal Communication and CSR Department. The emission factors used come from the ADEME carbon database and are updated each year. The collectionof societal indicators is also based on a glossary of definitions updated for each reporting period and made available to employees before each new campaign. Information on respect for animal protection and responsible, equitable, and sustainable food, and the fight against food insecurity is excluded from the DPEF because it is not relevant to Groupama’s business. Reporting Period (c) The reporting period was determined in order to be able to meet the deadlines for verification and publication of the disclosures required by Article R. 225-105-1 of the Commercial Code. The societal and environmental indicators have been collected since 2012 by rolling year from 1 NovemberN-1 to 31 OctoberN. When it is impossible to obtain a data in advance for this period, an extrapolation by proportion or an estimate (according to the methodsdefinedby the ReportingReferenceSource or consistent with the values of previous years) may be performed, and the method used is specified by the employees. It should be noted that two of the societal and environmental indicators are collected by calendar year: the Centaure Centre indicator and the responsible investment data. As regards social information, it is collected over a calendar year. Information related to absenteeism is reported on a rolling-year basis from December 2019 to November 2020.

The information published in the management report, included in the “URD” document of Groupama Assurances Mutuelles, is collected thanks to the contributions of the Group’s network of DPEF correspondents. The list of DPEF contributors is updated each year before the beginning of the reporting campaign, and training on the use of SCOOP (collection solution of the company) and on the DPEF process in general is offered by the Internal Communicationand CSR Department to employees where appropriate. Most of the environmental and societal data are reported by the entities concernedthroughSCOOP,which is fully dedicatedto the CSR DPEFwithin the Group. Social data are collectedfrom several data sources depending on whether they involve: French or international companies; ❯ consolidated or non-consolidated indicators; ❯ indicators concerningdata or populationsmanagedor not in the ❯ corporate information systems; indicators that can be produced from data reported each ❯ monthly in a group infocentre called SIPGRH (see below), only for certain French companies. Certain environmentaland societal data, due to their specificity or for practical reasons, are collected directly from the correspondents or departments concerned by the Internal Communications and CSR Department. The Système d’Informationet de Pilotage Groupe de Ressources Humaines (SIPGRH or Human Resources Group Steering and Information System) is the only HR database at the Group level. This infocentre is populated each month and contains 99.6% of the individual data of Group employees in France and 94% of the individual data of the Group including the international subsidiaries. Regarding the France scope, SIPGRH is populated each month with individual data of approximately 97% of the Group’s employees coming from the personnel administrationsystems of the French companies and every quarter for the other French companies. Given that the transmission and control of these indicators by a third-party organisation are new obligations, the CSR data collection process changes each year to take account of recommendationsmade by the statutory auditors, improve the quality of the transmitted indicators and increase the reliability of the published data. A datahub was implemented to securely collect individual information for small French structures and international subsidiaries.Each quarter they submit their file of data, which are formatted and verified in real time (when uploadedto the datahub), to complywith the existingmanagementrules in SIPGRH.Once all verifications have been completed, the companies use the connection to send the file to the Group HR Department, which transfers it after validation for loading into SIPGRH along with the other monthly files.

98 Universal Registration Document 2020 - GROUPAMA ASSURANCES MUTUELLES