GROUPAMA / 2020 UNIVERSAL REGISTRATION DOCUMENT

4 CORPORATE SOCIAL RESPONSIBILITY (CSR) Declaration of Extra-financial Performance

The enactment of pollution or other standards is not within Groupama’s authority; in essence, we insure players complying with recognised standards. Moreover, there is currently no official methodology for measuring the carbon footprint of the main portfolios (motor insurance, home insurance, agricultural insurance, etc.). Groupama participated in work done at the European level (in connection with the CRO Forum (5) ) to arrive at a common methodology proposals on this subject in 2020. In keeping with its CSR strategy, the Group plans to implement a process to measure this footprint in the coming years. In terms of adaptation or mitigation of climate change or preservation of the environment, note the following: in multi-risk home insurance, the offerings include cover for ■ home equipment producing renewable energies, and Groupamapioneeredan environmentallyfriendly “new for old” programme for household appliances requiring replacement; in motor insurance, the Centaure centres enabled 8,283 ■ trainees to complete an eco-drivingmodule in 2020 (36% of Centaure trainees) (2019 data: 18,920, a sharp decrease due to the Covid-19 crisis); in motor damage insurance, Groupama contributes to the ■ circular economy: repairing (rather than replacing) 33% of bumpers and shields in 2020 (on cars insured by Groupama and Gan); Groupama has partnered with Exo Expert to support the ■ development of drones in risk protection and the deployment of new services for farmers.The developedserviceswill enable Groupama to optimise the performance and quality of insurancebenefits, such as close monitoringof the situationof crops, damage suffered, or the effective identificationof areas affected by a climate event, and with a drone, the calculation of nitrogen modulation maps for wheat and rapeseed; these are reducedcosts, better production,and a positive impact on the environment; Groupama has been part of the Contract of Solutions initiative ■ set up as an associationsince the beginningof 2020 in order to reduce the use and impact of pesticides (sheets of solution for farmers); multi-risk weather (MRW) insurance remains the main tool for ■ crop protection: in France, more than half of the surfaces are covered by Groupama’s MRW insurance (2.6 million ha). Groupama is a major contributor to public reflection on the development of weather insurance; Groupama is the leader in insurance and prevention on ■ methanisation activities, with 60% of French methanisation units insured;

Groupama has strong reinsurance protection and is also an innovative group in terms of cover solutions. Note: that an internal scenario for assessing the impact of a ❯ group-wide environmental disaster has been devised; the concrete effectiveness of our reinsurance structures, which ❯ allowed a large part of the loss experienceobserved in southern France in 2020 (in particular, in September/Octoberfollowingthe Cévenol episode and Storm Alex). Regarding exposures, we assess reconstructioncosts as well as operating losses in the event of natural or man-madehazards (1) with a mapping resolutionwith GPS coordinates,which then allows for mappings taking into account the criticality of risks. In any case, the issue of insurability of weather events over time arises, and the solution concerns all economic and social players. Groupama is actively involved in the profession’swork on natural disasters, in particular on drought phenomena on buildings and flood modelling, and currently chairs the MRN (2) . Indirect impacts of offerings, namely the activity of our ❯ policyholders Groupama is certainly exposed to this risk given its activity (proportion of non-life insurance in particular), but it remains fundamentallycontrolledthanks to compliancewith existing or new regulatory requirements. The Business Departments conduct ongoing regulatoryand technical monitoringto adapt the offerings. The Group’s network of preventionists (150 FTEs (3) at Groupama Assurances Mutuelles and the regional mutuals) is called upon. Some examples in environmental TPL (4) : this is mandatory insurance for professionalrisks with TPL includinglimits of cover purchasedin accordance with the applicable regulatory provisions; in business and local authority insurance:proposal or additionof environmental TPL, with environmental damage. Note: reinsurers have so far not imposed clauses excluding certain ■ environmental risks; changes in the regulations on “group actions” (since 2014) ■ have led to the purchase of specific reinsurance to protect against the economic consequences of this type of proceeding; a policy of monitoringand controllingthe accumulationof risks ■ is carried out at the Group level ( e.g. on fire cover, which may have an environmental impact by extension); with regard to claims, also note the role of issuing alerts of the claims function on the quality of the risk(cf. Seveso-classified sites).

Man-made perils. (1) Mission des Risques Naturels, an association within the framework of the Fédération Française de l’Assurance (French insurance federation). (2)

Full Time Equivalent. (3) Third-Party Liability. (4) Chief Risks Officers Forum. (5)

87 Universal Registration Document 2020 - GROUPAMA ASSURANCES MUTUELLES