GROUPAMA / 2020 UNIVERSAL REGISTRATION DOCUMENT

7 FINANCIAL STATEMENTS Consolidated financial statements and notes

31.12.2019

France

International

Property and casualty insurance

Life and health insurance

Life and health insurance

Property and casualty insurance

Total

Total

Total

(in millions of euros)

42

18

60

6

7

66

Acquisition and administrative costs

Claims charges

279

64

343

41

3

44

387

Change in technical reserves

(15)

9

(5)

(6)

Profit sharing

9

9

9

Change in the equalisation reserve Income from outward reinsurance

306

100

406

48

2

51

457

Outward premiums

(439)

(116)

(556)

(56)

(3)

(59)

(614)

Change in unearned premiums

(2)

2

0

6

6

6

Expenses on outward reinsurance

(441)

(115)

(555)

(50)

(3)

(53)

(608)

TOTAL

(135)

(14)

(149)

(1)

(1)

(2)

(151)

Operating expenses Note 38

Operating expenses – by operating segment 38.1

31.12.2020

31.12.2019

France International

Total

France International

Total

(in millions of euros)

(473)

(95)

(567)

(456)

(87)

(543)

External expenses

Taxes other than income taxes

(114)

(39)

(154)

(114)

(35)

(149)

Personnel expenses

(717)

(148)

(865)

(714)

(151)

(864)

Commissions

(1,187)

(369)

(1,556)

(1,274)

(385)

(1,659)

Allocations to depreciation and provisions (net of write-backs)

(109)

(44)

(154)

(85)

(29)

(114)

Other expenses

(3)

(50)

(53)

(32)

(48)

(80)

TOTAL OPERATING EXPENSES BY NATURE

(2,603)

(745)

(3,348)

(2,674)

(736)

(3,410)

231 Universal Registration Document 2020 - GROUPAMA ASSURANCES MUTUELLES