GROUPAMA / 2020 UNIVERSAL REGISTRATION DOCUMENT

4 CORPORATE SOCIAL RESPONSIBILITY (CSR)

Report of the independent third-party organisation on the declaration of extra-financial performance

NATURE AND SCOPE OF WORK

Our work describedbelow was performed in accordancewith the provisionsof Articles A. 225-1 et seq. of the French CommercialCode, the professional guidelines of the French national institute of statutory auditors ( Compagnie nationale des commissaires aux comptes ) applicable to this work, as well as ISAE 3000 (1) : we took note of the activity of all the entities in thsecope of consolidation and the statement of main risks; ❯ we assessed the appropriateness of the Reference Source in view of its relevance, completeness, reliability, neutrality, and ❯ understandability, taking into consideration, wheraeppropriate, the best practices of the sector; we verified that the Declaration covers each category of social and environmental information set out in Article L. 225-102-1-IIIof the ❯ French Commercial Code regarding respecfot r human rights and compliance witlhaws in the fight against corruption and tax evasion; we verified that the Declarationpresents the informationrequiredunder Article R. 225-105 IIwhere relevant in view of the main risks and, ❯ where appropriate, includes an explanatiofnor the absence of the information required by the 2 nd paragraph of Article L. 225-102-1 III; we verified that the Declarationpresents the businessmodel and a descriptionof the main risks associatedwith the business of all the ❯ entities in the scope of consolidation,including, where relevant and proportionate,the risks associatedwith their business relationships, their products or services, as well as their policies, actions, and results, including key performanceindicators associatedwith the main risks; we consulted documentary sources and conducted interviews to: ❯ assess the process used to select and validate the main risks and the consistency of the results, including the selected key ■ performance indicators, in view of the mairnisks and policies presented, and corroborate the qualitativeinformation(actionsand results) that we consideredthe most importantpresentedin Appendix1. For certain ■ risks (business ethics, customer satisfaction, quality of advice, consideration of the environment and climate in investments, consideration of the environmentand climate in offers, and underwritingpolicy), we performedour work at the level of the consolidating entity. For the other risks, we performed our work at the level of the consolidatingentity and in a selection of entities (presented in Appendix 1); we verified that the Declarationcovers the consolidatedscope, i.e. all the entities included in the scope of consolidationin accordance ❯ with Article L. 233-16, within the limitspecified in the Declaration; we took note ofthe internal control and risk management procedureimsplemented by the entity and assessed the data collectiopnrocess ❯ to ensure the completeness and truthfulness of the information; for the key performanceindicatorsand other quantitativeresults that we consideredto be the most important presented in Appendix1, ❯ we implemented: analytical procedures to verify the propecronsolidation of the collected data and the consistency tohfeir changes, ■ substantive tests using sampling techniques to verify the proper applicationof the definitions and proceduresand reconcile the data ■ with the supportingdocuments.This work was performedon a selectionof contributingentities (2) and covers between23% and 100% of the consolidated data selected for these tests; we assessed the overall consistency of the Declaration with our knowledge of all the entities in thsecope of consolidation. ❯ We believe that the work that we completed, based on our professional judgement, is sufficient to provide a basis for a conclusion of moderate assurance. A greater level oafssurance would have required us to perform moreextensive work.

MEANS AND RESOURCES

Our work mobilised the skills of six peoplaend took place between October 2020 and March 2021 overwaorking period of 10 weeks. We conducted a dozen interviews with the individuals responsible for preparing the Declaration, representing the CSR, Investments, Individual Savings/Pensions,Logistics Services, Technical Studies, Marketing, and CustomerDistributionDepartmentsat the headquarters and the General and Institutional Secretariat, HR, and General Services Departments at the regional mutuals.

ISAE 3000 – Assurance engagements other than audits or reviews of historical financial information. (1) See Appendice 1 of the report. (2)

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Universal Registration Document 2020 - GROUPAMA ASSURANCES MUTUELLES