GROUPAMA / 2020 UNIVERSAL REGISTRATION DOCUMENT

1. OVERVIEW OF THE GROUP3
1.1 HISTORY OF THE COMPANY4
1.2 ORGANISATION OF THE GROUP AND GROUPAMA ASSURANCES MUTUELLES6
1.2.1 GENERAL ORGANISATION6
1.2.2 SIMPLIFIED ORGANISATION CHART OF THE GROUP’S MAIN SUBSIDIARIES AS OF 31 DECEMBER 20207
1.2.3 TIES BETWEEN THE VARIOUS GROUP ENTITIES8
1.3 KEY FIGURES8
1.3.1 CONSOLIDATED SCOPE OF GROUPAMA ASSURANCES MUTUELLES8
1.3.2 GROUPAMA COMBINED SCOPE9
1.3.3 CONSOLIDATED SCOPE/COMBINED SCOPE DATA RECONCILIATION10
1.3.4 ALTERNATIVE PERFORMANCE INDICATORS (API)10
1.4 STRATEGY12
1.5 HUMAN RESOURCES13
1.5.1 SOCIAL POLICY13
1.5.2 GROUP CONSOLIDATED WORKFORCE (FRANCE & INTERNATIONAL)16
1.5.3 COMMITMENTS TO PERSONNEL17
2. THE GROUP’S BUSINESSES19
2.1 GROUPAMA, A MULTI-LINE AND MULTI-CHANNEL INSURER20
2.1.1 STRUCTURE OF CONSOLIDATED PREMIUM INCOME20
2.1.2 FRENCH NETWORKS21
2.1.3 INTERNATIONAL NETWORKS21
2.2 INSURANCE IN FRANCE22
2.2.1 ECONOMIC ENVIRONMENT AND MARKET TRENDS22
2.2.2 COMPETITION AND POSITIONING22
2.2.3 PROPERTY AND CASUALTY INSURANCE22
2.2.4 LIFE AND HEALTH INSURANCE24
2.3 INTERNATIONAL INSURANCE26
2.3.1 ITALY26
2.3.2 TURKEY26
2.3.3 GREECE27
2.3.4 CENTRAL AND EASTERN EUROPEAN COUNTRIES (CEEC)27
2.3.5 OVERSEAS TERRITORIES27
2.3.6 CHINA27
2.4 FINANCIAL BUSINESSES28
2.4.1 GROUPAMA ASSET MANAGEMENT28
2.4.2 GROUPAMA IMMOBILIER28
3. CORPORATE GOVERNANCE AND INTERNAL CONTROL29
3.1 DISCLOSURES ON CORPORATE GOVERNANCE30
3.1.1 BOARD OF DIRECTORS30
3.1.2 COMMITTEES OF THE BOARD OF DIRECTORS48
3.1.3 ASSESSMENT OF THE BOARD OF DIRECTORS52
3.1.4 VERIFICATION OF THE SITUATION OF OUTSIDE DIRECTORS WITH REGARD TO THE CRITERIA OF INDEPENDENCE ADOPTED BY THE COMPANY, RESULTING FROM THE AFEP-MEDEF CODE OF CORPORATE GOVERNANCE AND APPENDED TO THE INTERNAL BYLAWS52
3.1.5 MUTUAL INSURANCE ADVISORY BOARD53
3.1.6 EXECUTIVE MANAGEMENT53
3.2 DELEGATIONS OF AUTHORITY AND POWERS56
3.3 COMPENSATION OF DIRECTORS56
3.4 INTERNAL CONTROL PROCEDURES58
3.4.1 CONTROL ENVIRONMENT58
3.4.2 INTERNAL CONTROL ORGANISATION AT THE GROUP LEVEL58
3.4.3 RISK GOVERNANCE62
3.4.4 GROUP COMPLIANCE64
3.5 RELATED-PARTY TRANSACTIONS65
3.6 MAJOR CONTRACTS65
3.7 FEES OF THE STATUTORY AUDITORS65
3.8 STATUTORY AUDITOR’S SPECIAL REPORT ON RELATED-PARTY AGREEMENT66
4. CORPORATE SOCIAL RESPONSIBILITY (CSR)69
4.1 GROUPAMA CSR POLICY70
4.2 DECLARATION OF EXTRA-FINANCIAL PERFORMANCE72
4.2.1 CSR AT THE HEART OF OUR BUSINESS MODEL72
4.2.2 CSR ISSUES AND ASSOCIATED RISKS74
4.2.3 ADAPTING TO CLIMATE CHANGE: THE GROUP’S ECOLOGICAL FOOTPRINT91
4.2.4 TABLES AND NOTE94
4.3 REPORT OF THE INDEPENDENT THIRD-PARTY ORGANISATION ON THE DECLARATION OF EXTRA-FINANCIAL PERFORMANCE101
5. GROUP RISK FACTORS105
5.1 THE GROUP’S MAIN RISKS106
5.1.1 FINANCIAL MARKET RISKS106
5.1.2 INSURANCE RISKS107
5.1.3 OPERATIONAL RISKS108
5.1.4 COVID-19109
5.2 ORGANISATION OF RISK MANAGEMENT WITHIN THE GROUP110
6. EARNINGS AND FINANCIAL POSITION113
6.1 MANAGEMENT REPORT OF THE BOARD OF DIRECTORS114
6.1.1 ENVIRONMENT114
6.1.2 SIGNIFICANT EVENTS OF FISCAL YEAR 2020116
6.1.3 POST-BALANCE SHEET EVENTS118
6.1.4 ANALYSIS OF FINANCIAL STATEMENTS118
6.1.5 DEBT134
6.1.6 RISK MANAGEMENT AND RELIABILITY OF FINANCIAL INFORMATION134
6.1.7 FINANCIAL FUTURES POLICY136
6.1.8 ANALYSIS OF THE ANNUAL FINANCIAL STATEMENTS FOR THE FISCAL YEAR136
6.1.9 OUTLOOK139
6.2 DIVIDEND DISTRIBUTION POLICY140
6.2.1 DIVIDENDS PAID OVER THE PAST THREE FISCAL YEARS140
6.2.2 DISTRIBUTION POLICY140
6.2.3 STATUTE OF LIMITATIONS140
6.3 CHARACTERISTICS OF THE MUTUAL CERTIFICATES AND REMUNERATION POLICY141
6.3.1 LEGAL REGIME FOR MUTUAL CERTIFICATES141
6.3.2 CHARACTERISTICS OF THE MUTUAL CERTIFICATES ISSUED BY GROUPAMA ASSURANCES MUTUELLES141
6.3.3 REMUNERATION POLICY141
6.4 CASH AND GROUP FINANCING142
6.4.1 ISSUER’S FINANCING STRUCTURE142
6.4.2 EMPLOYMENT AND CASH143
6.5 ADMINISTRATIVE, JUDICIAL, OR ARBITRATION PROCEEDINGS143
7. FINANCIAL STATEMENTS145
7.1 CONSOLIDATED FINANCIAL STATEMENTS AND NOTES146
7.1.1 CONSOLIDATED BALANCE SHEET146
7.1.2 CONSOLIDATED INCOME STATEMENT148
7.1.3 STATEMENT OF NET INCOME AND GAINS (LOSSES) RECOGNISED DIRECTLY IN GROUP’S EQUITY149
7.1.4 CHANGE IN GROUP’S EQUITY150
7.1.5 CASH FLOW STATEMENT151
7.1.6 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS153
7.2 STATUTORY AUDITORS’ REPORT ON THE CONSOLIDATED FINANCIAL STATEMENTS267
7.3 ANNUAL FINANCIAL STATEMENTS AND NOTES271
7.3.1 BALANCE SHEET271
7.3.2 OPERATING INCOME STATEMENT273
7.3.3 NON-OPERATING INCOME STATEMENT274
7.3.4 COMMITMENTS RECEIVED AND GIVEN275
7.3.5 RESULTS OF THE PAST FIVE FISCAL YEARS276
7.3.6 NOTES TO THE ANNUAL FINANCIAL STATEMENTS277
7.4 STATUTORY AUDITORS’ REPORT ON THE ANNUAL FINANCIAL STATEMENTS305
8. ADDITIONAL INFORMATION309
8.1 COMPANY INFORMATION310
8.1.1 IDENTIFICATION310
8.1.2 CURRENT STATUTORY PROVISIONS310
8.1.3 INTERNAL BYLAWS OF THE BOARD OF DIRECTORS319
8.2 INFORMATION CONCERNING SHARE CAPITAL AND PRINCIPAL SHAREHOLDERS328
8.2.1 SHARE CAPITAL BEFORE CONVERSION328
8.3 REGULATORY ENVIRONMENT330
8.3.1 SOLVENCY RULES330
8.3.2 DISTRIBUTION OF INSURANCE330
8.3.3 REGULATORY FRAMEWORK FOR PERSONAL DATA PROTECTION331
8.3.4 ANTI-MONEY LAUNDERING AND COMBATING THE FINANCING OF TERRORISM331
8.3.5 ACCOUNTING STANDARDS331
8.3.6 OTHER REGULATIONS332
8.4 PERSONS RESPONSIBLE FOR THE UNIVERSAL REGISTRATION DOCUMENT, FINANCIAL DISCLOSURES, AND FOR AUDITING THE FINANCIAL STATEMENTS333
8.4.1 PERSON RESPONSIBLE FOR THE UNIVERSAL REGISTRATION DOCUMENT333
8.4.2 DECLARATION BY THE PERSON RESPONSIBLE FOR THE UNIVERSAL REGISTRATION DOCUMENT333
8.4.3 PERSON RESPONSIBLE FOR THE FINANCIAL DISCLOSURE333
8.4.4 PERSONS RESPONSIBLE FOR AUDITING THE FINANCIAL STATEMENTS333
8.5 AVAILABLE DOCUMENTS334
8.6 GLOSSARY335
8.7 CONCORDANCE TABLES336
8.7.1 CONCORDANCE TABLE WITH THE HEADINGS REQUIRED BY EU REGULATION NO 2019/980336
8.7.2 CONCORDANCE TABLE WITH THE DISCLOSURES REQUIRED IN THE ANNUAL FINANCIAL REPORT339

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