GROUPAMA / 2019 Universal Registration Document

7 FINANCIAL STATEMENTS Consolidated financial statements and notes

31.12.2018

France

International

Property and casualty insurance

Life and health insurance

Property and casualty insurance

Life and health insurance

Total

Total

Total

(in millions ofeuros)

Acquisitionand administrativecosts

27

6

33

18

19

52

Claims charges

96

62

158

20

3

24

182

Change in technicalreserves

5

(3)

2

2

Profit sharing

5

5

4

Change in the equalisationreserve Incomefromoutwardreinsurance

128

70

198

39

3

42

240

Outwardpremiums

(408)

(92)

(501)

(117)

(4)

(121)

(621)

Change in unearnedpremiums

(1)

(1)

(1)

Expenseson outwardreinsurance

(408)

(92)

(501)

(118)

(4)

(121)

(622)

TOTAL

(280)

(23)

(303)

(79)

0

(79)

(382)

Operating expenses Note 39

Operating expenses – by operating segment 39.1

31.12.2019

31.12.2018

France International

Total

France International

Total

(in millions ofeuros)

Externalexpenses

(456)

(87)

(543)

(489)

(85)

(573)

Taxes

(114)

(35)

(149)

(117)

(26)

(143)

Personnelexpenses

(714)

(151)

(864)

(704)

(146)

(851)

Commissions

(1,274)

(385)

(1,659)

(1,053)

(403)

(1,455)

Amortisationand reserves (net of write-backs)

(85)

(29)

(114)

(66)

(25)

(91)

Other expenses

(32)

(48)

(80)

(29)

(36)

(65)

TOTAL OPERATING EXPENSES BY NATURE

(2,674)

(736)

(3,410)

(2,457)

(721)

(3,179)

224

Universal Registration Document 2019 - GROUPAMA ASSURANCES MUTUELLES