GROUPAMA / 2018 Registration document

CORPORATE SOCIAL RESPONSIBILITY (CSR) GROUPAMA’S 2018 EXTRA-FINANCIAL PERFORMANCE REVIEW

Road safety Groupama’s road safety policy, developed for several decades, has been extended to all audiences and ages. From younger children starting school to seniors, the Group’s companies have put in place awhole range of actions. The eleven Centaure centres, of which Groupama Assurances Mutuelles is a shareholder, are an important relay for Groupama’s prevention actions as regards its members as well as businesses and the general public. Spread out all over France, they offer road safety courses and professional training courses, including eco-driving modules. In 2013, the Road Safety Department, Groupama, and the Centaureassociationrenewedthe road safety charter, which offers quality post-driving permit training to drivers for safer, more responsible driving, particularly for beginning drivers but also for seniors. In line with this tripartite charter, and in order to reach the widest possible audience, Groupama and Centaure launched the “Centaure 360°” mobile app. This innovative, educational digital tool, intended for the general public, focuses on virtual reality to inform and immerse smartphone users in the world of prevention In addition, in connection with the development of connected objects, Groupama On Board is a behaviour-related auto insurance test launched in several companies of the Group incorporating a strong dimension of prevention geared towards young people. It collects and analyses the driving behaviours of beginning drivers, aims to educate drivers with personalised prevention,and reduces the premium to reward good driving. Also noteworthywas “Santino” in the Group’s subsidiary in Italy, an app that blocks callsand text messageswhile users are driving. Other prevention measures promoting road safety are carried out in the Group’s entities. Examples include road safety prevention workshops,distributionsof safety vests, training for seniors as part of the “Il n’y a pas d’âge pour bien conduire”(“You’renever too old to be a good driver”) programme,and other actions. Groupama has launched the innovative application letrajetleplussur.fr,which suggests a more secure alternativeto the route usually suggested by GPS, and the Vigielent app, providing real-time notifications of the position of a slow or congesting vehicle (often agricultural) on the road and promoting safer road sharing. Domestic risks are responsible for more than 19,000 deaths each year in France. Groupama’sinitiatives aim to encouragepreventive and assistance behaviours. Many actions are carried out locally, like informationmeetingson “everydayaccidents”,fire hazards and the use of fire extinguishers and defibrillators, awareness-raising events like “House full of dangers” or “Tourisk family”, or beach bracelets for children. Groupama also publishes thematic sheets on the everyday risks, such as securing private pools and Prevention of domestic risks Driver training at the Centaure centres Number of people trainedin prevention and eco-driving at theCentaure centres

and driving improvement. New learning modules were later deployed (hypo-vigilance,phone use while driving and distractors, etc.). The development of the quality approach within the Centaure network resulted in the provision of certificate-issuing training for the companies. On this major point, in connection with the law of March 2014 on the reform of professional training and the decree of June 2015, Centaure obtained recognition from the French national commission for professional certification (CNCP) for the CARD-PRO certificate,the AFNOR trainingservices NF certification (on the learning process, the organisation, etc.) for seven companies, and the quality approval of the OPCAs by the EIG Datadock obtained by the nine Centaure companies. Centaure’s certificate-issuingtraining courses are eligible for the professional training period in the personal training account (CPF) according to the decisionstaken bythe professional sectors. With regard to the general public and businesses, Centaure ensures its sustained presence with prevention messages on social networks (Twitter,Facebook,LinkedIn, Viadeo). playgrounds or deciphering danger icons. Our initiatives are implemented via local partnerships with players as diverse as GénérationsMouvement,the French Red Cross, Familles Rurales, Foyers Ruraux,etc. At groupama.fr,all the pages on preventionadvice regardinghome safety have been updated, and preventionapproacheswere put in place in order to support the legislative developments(particularly for smoke detectors). The Box Habitat allows users to monitor their home themselves and prevent risks of fire, intrusion, power outage, etc. and offers home protection connected24/7 to a smartphone, PC, ortablet. The deployment of Noé has continued. This connected remote assistance service for seniors (connected bracelet, tablet, app on the phone of caregivers or relatives) can prevent falls and other accidents and allow seniors to remain at home in complete safety, especially in rural areas. This new device combines digital and a human link. Recall that in 2016, Crédit Mutuel Arkéa and Groupama established a partnership on pooling know-how in the field of remote assistance for people and remote surveillance of property. This partnership brought about the launch of a joint monitoring platform aswell as an R&D centre. Agricultural prevention The agricultural prevention sector, with very comprehensive actions involving multiple innovations, has benefited from the historic commitment of Groupama, which celebrated “60 years of prevention” in2015. 2017 2018 2018 scope 39,092 37,733 in France

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REGISTRATION DOCUMENT 2018 - GROUPAMA ASSURANCES MUTUELLES

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