GROUPAMA / 2018 Registration document

4 CORPORATE SOCIAL RESPONSIBILITY (CSR) GROUPAMA’S 2018 EXTRA-FINANCIAL PERFORMANCE REVIEW

4.2.2

OUR OPPORTUNITY-CREATING CSR STRATEGY: RESPONDING TO CSR ISSUES AND RISKS FOR THE BENEFIT OF EMPLOYEES, MEMBERS, CUSTOMERS, AND ALL STAKEHOLDERS

Governance and CSR strategy 4.2.2.1 The CSR team within the CSR and Internal Communication Department, attached to the Group HRD, drives and coordinates the CSR policy in the Group. It reports on the progress of the CSR strategy to the Group Ethics Committee, which includes the Group’s executive management and the CEOs of the regional mutuals. In particular, it leads a network of 50 correspondents from all the Group’s entities (regional mutuals, Groupama Assurances Mutuelles, French and international subsidiaries, and the IT and logistics EIG Groupama Supports & Services), which participate in the development of action plans and exchange on their best practices. CSR management reflects the integration of sustainable developmentinto the business strategy. 2018 was the third year of the Group’s second three-year CSR action plan (2016-2018), a master plan that defines areas for improvement in which the Group’s companies are active. The objective of this strategy is to mobilise the entire Group around CSR with high added value to serve the group’s strategic challenges. The plan was constructed thanks to a collaborativeapproach, involving the CSR coordinators and departmentsof the companies,with the goal of further rooting CSR in everydaylife. The preparatory work for the 2019-2021 plan was started in the 2 nd half of 2018by consultingthe stakeholders. At the Group level, the Ethics Committee oversees the CSR strategy and directs the goals to be achieved.In 2018, the meeting on 14 March was devoted to the presentation of the review of 2017 actions, and the meeting on 14 November allowed the following points to be addressedand/or validated according to the subjects: information on the deployment of the new Group ethics system ❯ (ethics charter,code of conduct, ethics alert); information on CSR Reporting for fiscal year 2018 (the future ❯ extra-financial performance declaration, DPEF); presentation of the summary of the results of the IMAGIN’RSE ❯ campaign, a participatory platform where employees were able to express their desired future CSR actions in autumn 2018 (2,500 completedquestionnaires; 5,300proposed ideas); presentationof a preliminarydraft of the Group CSR Strategy for ❯ 2019-2021 tobe finalisedfor spring 2019; and information on the investment policy: presentation for validation ❯ of a five-action programme for stronger integration of ESG (Environment, Social, Governance) criteria, particularly with regard to investments in the energy transition and the fight against climatechange. Group Ethics Committee activity 4.2.2.2 in 2018

Better risk management through 4.2.2.3 CSR The new CSR reporting regulations, which take effect in 2019, have prompted us to formally identify, analyse, and assess CSR risks. The Group’s goal for this year is to enrich its risk management classification – insurance, financial, operational, and reputational risks –with a 4 th category,CSR risks. Building on the local work on the subject, in particular the work of the FFA (French insurance federation), a working group led by the Group’sCSR team began work in close collaborationwith the Risk Department insummer 2018. The approach to the work started in 2018 and continuing in 2019 is as follows: classify and express “CSR risks” (for which there is no official standard list) in the social, societal, and environmental areas and simultaneously create a grid for assessing these risks, based on the COSO method in particular (1) . This list of risks and the assessment methodology will then be sent to the Group’s business line departments for an initial rating. Lastly, the return of this rating will make it possible to choose from among the CSR risks the “priority” or “significant” risks to be presented and validated in theGroup EthicsCommittee. The main risks related to the Company’s business will be presented inthe future DPEFs. In addition to the CSR team and the Risk Department, the multidisciplinary group mentioned above is currently made up of representativesof the Human Resources, Insurance and Services, and Reinsurance Departments, also seeking the opinions of the Legal andCommunicationDepartments. Note: Risks of corruption and tax evasion are managed by the Group Compliance system. Given the nature of our business activities, risks related to animal protection and responsible, fair, sustainablefood will not be includedin the list of CSR risks. The CSR strategy in action 4.2.2.4 The following information was presented according to the four focuses ofthe Group’s CSR strategy: implementing extended responsibility as an employer by ❯ developing in particular the diversity, employability,quality of life at work of its employees; acting as a responsible, long-term partner of our members and ❯ customers, through advice, prevention, and innovating offerings adapted to societal changes; contributing to the development of the territories and the ❯ progress of civil society through our mutualist model, partnerships, andphilanthropy; acting for the environment by reducing the direct and indirect ❯ ecological footprint.

Enterpriserisk managementto environmental,social and governance-related risks, COSO, October 2018. (1)

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REGISTRATION DOCUMENT 2018 - GROUPAMA ASSURANCES MUTUELLES