GROUPAMA / 2018 Registration document

THE GROUP’S BUSINESSES GROUPAMA, A MULTI-LINE AND MULTI-CHANNEL INSURER

2.1.2

FRENCH NETWORKS

The table belowpresentsthe breakdown of consolidated premium income bydistribution network inFrance.

31.12.2018

31.12.2017

31.12.2016

(in millions of euros)

2

Groupama Assurances Mutuelles

2,190

2,154

2,132

Groupama Gan Vie

3,919

3,595

3,490

Gan Assurances

1,421

1,422

1,395

Amaline Assurances

74

69

58

Other specialist Group companies (1)

335

308

281

Subtotal France insurance

7,939

7,548

7,356

Financialbusinesses (2)

173

150

136

Groupama Assurance Crédit & Caution, Mutuaide Assistance, Société Française de Protection Juridique, Caisse Fraternelle Épargne, and Caisse (1) Fraternelle Vie, Assu-Vie. Following the agreement signed with Orange in April 2016, Orange Bank (formerly Groupama Banque) has been accounted for under the equity (2) method in the financial statements since 2016.

Groupama network 2.1.2.1 The Groupama network includes local andregional mutuals. The local mutuals are the basis of Groupama’s mutualist organisation, allowing true proximity to be established with policyholders. Policyholders automatically become members of a local mutual, which gives them the right to participate in the General Meeting, be listened to, elect their representatives to the Board of Directorsand be candidates for theBoard. Local mutuals are reinsured with regional mutuals according to a specific reinsurance mechanism by which the regional mutual takes the place of the local mutualswithin its district in fulfilling their insurance commitments towards members. The regional mutuals are insurance companies that, under the control of a central body Groupama Assurances Mutuelles with which they are reinsured, are responsible for their management, pricing and product policy and, as part of the Group’s strategy, their sales policy. At the end of 2018, the Groupamanetwork had 9 regional mutuals in metropolitan France, 2 overseas mutuals and 2 specialised mutuals.

Direct sales channels 2.1.2.3 Amaguiz is the brand dedicated to innovationand online insurance in the Group. As of the end of 2018, with more than 265,000 policies in its portfolio, Amaguiz.com is one of the leading players in France in direct insurance sales to individuals (motor, home and health insurance, Everyday Accident, dogs/cats and loan insurance) byInternet and telephone. In 2018, Amaguiz continued to build partnerships with start-ups and offered new services to provide the best customer experience and service quality. Partnerships 2.1.2.4 Groupama signed a partnership agreement with La Banque Postale in 2009 resulting in the creation of a joint venture, La Banque Postale Assurances IARD, 65% of which is held by La Banque Postale. This company began distributing non-life insurance products at the end of 2010 via distance-selling channels (Internet and telephone) and via La Banque Postale’s network of offices. The commercial arrangement has clearly yielded results, with the portfolio amounting to more than 1.6 million policies at theend of 2017. Since 2015, DIAC, the Renault Group’s financing and services subsidiary, and Amaguiz have teamed up to offer motor insurance to buyers of a new or used car purchased within the Renault and Dacia networks. DIAC and Amaguiz have constructed a special offering for customers of the Renault and Dacia brands: a simple, comprehensive,competitiveoffering for used vehicles. The Renault and Dacia brands have offered this motor insurance solution through DIAC. In 2017, Amaguiz strengthened its partnershipwith DIAC by launching multi-risk home insurance for all Renault and Dacia customers.

Gan networks 2.1.2.2 Gan Assuranceshas a networkof 900 generalagents.

The Gan Eurocourtage network offers social protection solutions for business leaders and their employees, working in close collaboration with600 broker partners. Gan Prévoyancehas a networkof 600 salespeople. Gan Patrimoine offers its products through a network of 340 agents.

19 REGISTRATION DOCUMENT 2018 - GROUPAMA ASSURANCES MUTUELLES