GECINA - REFERENCE DOCUMENT 2017

FROM CORPORATE RESPONSIBILITY TO SUSTAINABLE PERFORMANCE Priority 1: generate productivity and well-being for the occupants in adaptable buildings

The results of these assessments for the characteristics that can improve without a restructuring of the building are taken into account to determine the means of improving the performance of the property portfolio and are incorporated into the performance improvement action plans (see 7.2.3 “CSR management”). The main key actions are presented in the table below.

For residential property portfolio, most of these characteristics have an impact on the initial choice of housing and encouraging tenant loyalty. The methodology applied for office properties will be adapted to the residential sector starting in 2018 to define action plans and improve the performance of assets in this area.

Actions and results

7.3.1.2

Theme

Key actions

Progress and results

Physical well-being of occupants

thermal comfort: systematic incorporation of ■ individual adjustment devices, replacement of heating and cooling systems with radiant technologies ventilation : systematic installation of individual ■ adjustment devices air quality: improved air filtration systems ■ glare control: systematic installation of interior ■ shades lighting : deployment of presence and light ■ sensors proximity of natural spaces : greening of outdoor ■ spaces Indoor and outdoor noise : installation of acoustic ■ woodwork adapted to the external context and acoustic baffles on the ducts building maintenance : regular maintenance ■ of facade, maintenance of common areas and outdoor spaces modularity of the building : use of architectural ■ features that make it possible to reconfigure spaces Availability of elevators: use of technical ■ solutions to make elevators more available Stairs: installation of standardized, improved ■ signage Services: deployment of multiple services to ■ occupants

Specifications now being written for typical work ■ needed to renovate office areas and common areas, including the equipment necessary according to the five criteria (thermal comfort, ventilation, air quality, glare and lighting) and replacement of fan-coils on two properties Establishment of target performance levels for ■ reconstruction projects

Cognitive well-being or serenity of the occupants

The establishment of action plans for improving ■ the green spaces of equipped buildings (49% of the assets in operation) and accessibility to green spaces with respect to all projects under development Replacement of the woodwork of two assets in ■ operation in 2017, identification of target buildings for 2018 and performance measures per type of equipment to check compliance with the objectives set for each development Cleaning of façades of two assets in operation, ■ renovation of floors on four assets and green spaces on one asset Incorporation of adaptability to the changing ■ needs of occupants (modularity) for projects under development

Occupant motivation

Time not worked spent in the building by occupants

14 elevators renovated on four assets for ■ improved service Installation of handrails on one asset ■

Renovation of company restaurants on two assets ■ and electrical recharging terminals on one asset

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GECINA - REFERENCE DOCUMENT 2017