GECINA - REFERENCE DOCUMENT 2017

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FROM CORPORATE RESPONSIBILITY TO SUSTAINABLE PERFORMANCE

SOCIETAL IMPACT AND MATERIALIZATION 7.1 OF VALUE 210 GECINA's business model and its environmental, 7.1.1 social and societal impacts 210 Stakeholders and their expectations 7.1.2 210 Materiality analysis 7.1.3 211 Materialization of the value potential 7.1.4 213 AN INTEGRATED CSR ROADMAP SUPPORTING 7.2 THE STRATEGY 214 Structure and key priorities of the CSR roadmap 7.2.1 214 Summary of performance 7.2.2 215 CSR management 7.2.3 220 CSR reporting 7.2.4 221 PRIORITY 1: GENERATE PRODUCTIVITY 7.3 AND WELL-BEING FOR THE OCCUPANTS IN ADAPTABLE BUILDINGS 226 Productivity and well-being of occupants and 7.3.1 clients 226 Building adaptability 7.3.2 228 PRIORITY 2: STIMULATE THE SUSTAINABLE 7.4 CITY BY DEVELOPING, BIODIVERSITY AND ACCESSIBILITY FOR ALL 231 Territorial inclusion and urban diversity 7.4.1 231 Urban biodiversity 7.4.2 232 Transportation access 7.4.3 234 Accessibility to people with disabilities 7.4.4 235

PRIORITY 3: REDUCE ENVIRONMENTAL 7.5 FOOTPRINT BY A RESOURCE-EFFICIENT AND CARBON-NEUTRAL REAL ESTATE

237 237 245 250 254 254 257 258 260 262 263 264 266 267 271 273 273 273 274 274 264

Carbon footprint 7.5.1 Energy efficiency 7.5.2 Circular economy 7.5.3

KEY LEVERS FOR SUCCESS 7.6

Labeling 7.6.1

Client involvement 7.6.2 Change management 7.6.3

Sustainable relations with suppliers 7.6.4

Investor communication 7.6.5 Digital and connectivity 7.6.6

ADDITIONAL INFORMATION 7.7

Talents and skills 7.7.1

Diversity and equal treatment 7.7.2

Quality of life at work 7.7.3

Governance 7.7.4 Business ethics 7.7.5 Reversibility 7.7.6

Water 7.7.7

Safety and control of risks 7.7.8

Sponsorship 7.7.9

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GECINA - REFERENCE DOCUMENT 2017