FFP_REGISTRATION_DOCUMENT_2017

GROUP PRESENTATION

Employee-related, environmental and social information

Textiles business: CIEL joins the Sustainable Apparel Coalition (SAC) CIEL Textile has joined the Sustainable Apparel Coalition (SAC), an organisation that brings together participants in the apparel industry including retailers, manufacturers, suppliers, academic institutions and NGOs. Its aim is to identify and measure their impact at the industry level. The SAC has developed the Higg Index, a measurement tool that allows the textile industry to gain a better understanding of social and environmental impacts across its value chain. By using the Higg Index, CIEL Textile intends to improve its responsible practices and to meet the expectations of its customers and consumers in terms of social and environmental transparency and performance. Agro & Property business: the pink pigeon restored to its natural habitat in the Vallée de Ferney The pink pigeon is a rare bird that is endemic to Mauritius, and in 2017 some of these birds were released into the Vallée de Ferney nature reserve by the Minister of Agro-Industry and Food Safety, in the presence of around 50 guests. This initiative has increased the number of endemic birds, of several species, in the Vallée de Ferney to 150, helping to preserve Mauritius’ biodiversity. The project, implemented by the Mauritian Wildlife Foundation, is partly supported by a public-private partnership between the Mauritius government and the CIEL group, working with the National Parks and Conservation Services.

Hotels & Resorts business: Sun Resorts’ commitment to sustainable tourism acknowledged Earthcheck is one of the leading certification organisations regarding environmental performance in the hotel sector. It has awarded Silver certification to the four Sun Resorts hotels in Mauritius. This acknowledges the hotels’ willingness to adopt responsible practices as part of a continuous improvement approach. Finance business: giving priority to business ethics The CIEL group’s two banking entities are aware of how important ethics are in the financial sector, and have increased their commitment to governance and business ethics. Both entities have worked on their “Corporate Culture & Values”: one entity has adopted a formal business project called Vision 2020, jointly devised with employees, and the second entity has implemented an ethical whistleblowing procedure. Healthcare business: encouraging interaction within medical teams Two of the group’s hospitals on Mauritius have adopted an initiative that gives care staff the opportunity to meet and talk to each other on the last Friday afternoon of every month, to celebrate formal events (religious or national holidays) or less formal ones (birthdays). The hospitals have a separate budget for organising these events, which are intended to promote team-building.

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QUANTITATIVE AND QUALITATIVE INDICATORS

Governance

2017

Publication/update of a group code of ethics

Each entity develops its own code. CIEL has updated its code of ethics and made it available to its subsidiaries via the website.

Workforce-related

2016

2017

Total workforce Male/female breakdown:

30,000 employees

Around 35,000 employees.

Grant to the CIEL Nouveau Regard foundation Number of people benefiting directly and indirectly from the CIEL Nouveau Regard foundation

MUR7.5 million, coming from all group companies.

Directly: 1,500 Indirectly: 5,050

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FFP

2017 REGISTRATION DOCUMENT