Exclusive Networks // Sustainability Report 2022
Risks and opportunities Risk factors
Reputational risk
Criticality level: ■ ■ ■
Risk description
Risk management
The Group sources cybersecurity solutions exclusively from international vendors. The quality of Exclusive Networks’ offering is therefore intrinsically linked to the performance of its vendors. A failure in a product resold by the Group could therefore have a negative impact on its brand image. Such failures could either result from the products themselves or from their parameters (coding or design defects or other failures or errors that could hinder the customer’s operations or cause malfunctions). Furthermore, the cybersecurity solutions distributed by the Group are often critical to the conduct of end-users’ operations, so any defects could also affect their own operations, thereby indirectly placing the Group at risk for damage to the end-user’s operations. Lastly, if the Group were itself the victim of a cyber-attack, this could affect its brand image and its credibility with its customers.
As part of its activities and in order to mitigate reputational risk, the Group: has a Security Operations Centre (SoC) to share best practices and protect against potential attacks (see below, 2.1.2 “Risk of cyber-attacks, systems security, data protection”); monitors incidents and ensures that all vendors inform the Group of alerts on detected failures regarding new threats from cyber criminals; ensures that vendors: guarantee that end users will receive solutions that work to their specifications through an
end-user licence agreement, and/or offer a support contract to end-users
insofar as the legal agreements between the Group and vendors do not always cover the risks related to potential failures; has third party liability insurance to cover claims under the dedicated policy.
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Exclusive Networks
Sustainability Report 2022
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