Econocom - 2020 annual report

02 group overview group positioning

end-to-end coordination: • Products & Solutions coordinates and takes an end-to-end responsibility for a project, from the supply of IT & telecoms equipment of course, to installation and maintenance. Econocom can also leverage synergies with the Group’s other activities, in particular to offer tailor-made financing for projects or solutions for the recovery and processing of old equipment; the ecosystem of manufacturing • partners: with a catalogue of over 150,000 products, Econocom relies on its ecosystem of manufacturing partners (including Lenovo, Dell Technologies, HPinc, Apple, Samsung, Microsoft, for the major players among more than 2,000 in operation) for the supply and brings a suite of additional services, based on product life cycle; co-development with customers: the • Products & Solutions activity has co-built a number of services to increase the efficiency of remote working: the one-stop shop , where the ▶ Company benefits from a single point of contact and invoicing for the provision of a laptop, possibly additional accessories, a printer, office software and consumables, the online catalog , to enable ▶ companies to create their own customised configuration by getting access to majorbrands, delivery and commissioning , ▶ including at home of the end user, Econocom

the immediate and controlled ▶ availability of professional software , which is automatically installed once the person has been authenticated via the zero touch deployment, the after-sales service , based on ▶ online support and large inventories, collection , recovery and recycling of ▶ old equipment in an environmentally- friendly approach which promotes the circular economy, financing plans , with a wide range of ▶ solutions, including the collection of the IT asset base or utilisation-based invoicing for example. FRANCE’S SECOND LARGEST 3.2.3. PLAYER IN DISTRIBUTION In a dynamic,highly competitivemarketwith more than 14,000 computer resellers in France, Econocom remains second (behind SCC) in this distribution market with 6% growthin Francein 2020. In the European market, it competes with Computacenter, SCC, Bechtle, Axians, Insight, Softwareone or Realdolmen. In this complex context, Econocom Products & Solutions acts as a “one stop shop”, assisting its customers from end-to-end and working to develop digital uses to emphasise the importance of them and make them more attractive while keeping up with increasing needs and with the increasingly complete life cycle of computer and telecom equipment.

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2020 annual report