Econocom - 2019 Universal registration document

02 group overview

research & development

Research & Development 6. Innovation and R&D are major assets for achievement of the “e for excellence” strategic plan. The Group is applying a dynamic of digital transformation by creating differentiating solutions to support its development strategy and achieve its operational excellence objectives.

purposes applied to the IT infrastructure and more particularly to our managed services offers (supervision, operation, administration) devoted to the networks (LAN, WAN) and to telecommunications (telephony operators). Optimising costs Controlling the resources consumed by the public Clouds and the quality of service offered to its customers have led Alter Way to new partnerships and R&D projects in 2019. The 5GBiller solution, for billing of Telecom 5G platforms based on Kubernetes infrastructures provides configurable pricing rules and can be used to optimise the ratio between supplier costs and the price of the services or products sold to their customers. A consortium of international users was set up at the end of the year to participate in the pilot phase of the product, conducted by Engineering Group. AI, a European research agreement In the area of artificial intelligence, AlterWay had the honour of obtaining a European research agreement in connection with the OpenREQ project (H2020). Indeed, the Company has obtained preliminary results in automation by machine learning, surpassing 97% effectiveness in certain NLU classification exercises. With this degree of efficiency the Company can envisage placing some highly innovative automatic mechanisms in production among its customer support business units.

In 2019, R&D efforts were pursued in continuity with the areas developed in prior years with the aim of providing intensive support and assistance for any innovative solutions produced by our customers. R&D efforts focused particularly on the areas of data visualisation (DATAVIZ), decision support, developing integrated solutions in the area of IoT, image recognition in real time, 5G microservice billing and machine learning, applied to process automation. Econocom has enhanced its research activities by recruiting young Ph.Ds who are experts in Data Analyst Business Intelligence to ensure the development of its DATA practice around the BiBoard and MarS offers. Collaboration with the academic world took shape with the signing of training agreements, allowing our employees to specific training sessions at the Claude Bernard University in Lyons in the areas of Cloud Computing and the Interoperability of Information Systems. Another research area focuses on the objectives of operational excellence, the study of complex data for forecasting

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2019 annual report