EDF / 2019 Universal registration document

1. The Group, its strategy and activities Description of the Group’s activities

EDF ELECTROTECHNICS specialised in the manufacture of HTA substations, carrying out design, integration, installation, equipment, repair, sales, and rentals. It is involved in the operation and maintenance of high-voltage and medium-voltage equipment and substations, the supply and replacement of circuit breakers and transformers, troubleshooting, project management support and training. Heating: CHAM CHAM is a wholly-owned subsidiary of the EDF group, specialising in the installation, maintenance, and repair of small and medium-sized thermal equipment: boilers, heat pumps, air conditioners, thermodynamic tanks, etc. With more than 950 employees across France, CHAM completes upwards of 800,000 tasks a year, meeting the needs of homeowners, private and public collective housing, and businesses. It develops innovative online maintenance solutions and offers connected home management services. In its relentless pursuit of growth CHAM is positioning itself as a specialist energy services provider based on three key strengths: professional staff, network expertise and strong local markets. IZI by EDF On 7 February 2019, EDF launched the “IZI by EDF” brand, a multiservice interface for private individuals and small businesses. EDF is thus expanding into proximity services, with the aim of becoming the benchmark brand and a one-stop shop for home services and professional premises. Since 2019, IZI by EDF has offered a broad range of services, spanning emergency repairs, minor works, indoor renovations, boiler maintenance, solar power repair, charging point installation, and connected remote monitoring services. Through IZI by EDF, EDF is positioned as a general contractor for customers, providing a strong commitment to the quality of work and customer relations, using carefully selected contractors. IZI by EDF is also a multi-service interface where offers from the Group’s subsidiaries (EDF ENR, CHAM, and IZIVIA) are proposed alongside those of chosen strategic partners (AXA, EPS, etc.). Ultimately, in December 2019, EDF acquired mychauffage.com, a benchmark interface for the online sale of boilers and heat pumps. IZI by EDF is thus committed to providing peace of mind and sustainable comfort for French consumers. Gas activities 1.4.6.2 In Europe, the EDF group uses over 250TWh of gas. As such, EDF has developed a gas strategy to ensure the security of gas supply for its more than 5.2 million customers  (1) , its cogeneration plants and its gas power plants. The Group is active in the natural gas market in France and Europe via its subsidiaries EDF Energy and Luminus and more particularly in Italy via its subsidiary Edison. The latter on 1 August 2017 became EDF’s gas platform by virtue of a service contract to manage its assets and develop its upstream activities (see section 1.4.5.2.2 “Edison strategy”). It also relies on EDF Trading for its short-term operations relating to transactions on the continental and United Kingdom wholesale markets, as well as on Dalkia (for cogeneration plants). Lastly, the Group is present outside Europe, especially in the United States, where EDF Energy Services is an important natural gas supplier of major industrial customers and distributors. In 2019, EDF Trading Limited and JERA Co. Inc. entered into an agreement to set up a joint venture under the name JERA Global Markets in which EDF Trading has a 33.33% stake and JERA Trading International Pte Ltd, itself a wholly-owned

subsidiary of JERA Co. Inc. has a 66.67% stake. JERA Global Markets is the sole entity in charge of managing the short and medium-term performance of EDF’s and JERA’s LNG assets. Natural gas end-market 1.4.6.2.1 In Europe, on 31 December 2019, the downstream customer portfolios were as follows: in France (EDF and ÉS): around 1.7 million customers (retail and key accounts) ■ and about 32TWh in 2019; in Italy (Edison): around 0.9 million customers, and about 86TWh gas ■ consumption; in the UK (EDF Energy)  (2) : around 2 million customers and about 29TWh; ■ in Belgium (Luminus): around 600,000 customers and about 13TWh. ■ Gas assets and projects 1.4.6.2.2 Supply sources 1.4.6.2.2.1 In Europe, the Group’s gas and LNG supply comes from short- and long-term gas markets and from a diversified portfolio of short-term and long-term contracts, originating from Qatar, Russia, the North Sea and North Africa. In the United States, the majority of the supplies originates from the gas markets. In the rest of the world, specific contracts have been concluded to ensure the supply of the Group’s gas power plants. In order to continue being able to supply its customers, the Group aims to strengthen and diversify its medium and long-term sources of gas. In particular, in LNG, EDF has taken out medium and long-term contracts, one of the aims of which is to enhance the regasification capacity of the Dunkirk LNG terminal. Infrastructures 1.4.6.2.2.2 Gas pipelines Apart from its various rights to transport capacity in the European network, the EDF group participates, through its Edison subsidiary, in infrastructure projects for gas importation (see section 1.4.5.2.3.2 “Gas”). LNG regasification terminals In line with the Group’s gas strategy, EDF is the main shipper using the Dunkirk LNG terminal in the long term. EDF retains the right to use 80% of the Rovigo offshore terminal’s regasification capacity, i.e. 6.4Gm 3 a year, through Edison (see section 1.4.5.2.3.2 “Gas”). The Group also holds regasification capacities in the terminal of Zeebrugge (Belgium). Small Scale LNG supply chain Since 2018, Edison is building a Small Scale LNG supply chain to sell LNG in Italy comprising an onshore depot and a small scale LNG terminal in order to help develop a low-carbon sustainable fuel for transport by road and sea (see section 1.4.5.2.3.2 “Gas”). Storage In Germany, the EDF group has storage for natural gas in salt cavities situated in Etzel. The aboveground facilities are operated through a 50/50 joint venture with EnBW. EDF has around 190 million cubic metres of volume capacity in this salt cavity storage. With respect to storage activities of the Group in Italy and in the United Kingdom, see respectively, sections 1.4.5.2.3.5 “Regulated activities” and 1.4.5.1.2.2 “Thermal generation and gas storage”. The Group also holds storage rights in the Netherlands, Belgium and France.

(2) Excluding Northern Ireland. (1) Customers are broken down by number of delivery points at end 2019.

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EDF | Universal registration document 2019

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