EDF / 2018 Reference document

ENVIRONMENTAL AND SOCIETAL INFORMATION – HUMAN RESOURCES Other areas of the sustainable development policy

departments and companies operating abroad have identified specific risks by ■ geographic region, which are now being managed: Citelum in India has created committees responsible for handling matters of sexual harassment and discrimination; EDF Renewables has developed risk maps relating to local communities and/or working conditions in the Group's various operating regions (South America, Asia, Africa and the Middle East, Europe and North America). The International Division has updated, through due diligence carried out at the Shweli 3 hydropower plant in Myanmar, risks relating to the conflict between the army and independence groups. A “Human Rights Risk Impact Assessment and Mitigation” (1) is currently being completed to strengthen this initiative; Edison has taken human rights risks into account in the selection of its suppliers, ■ in particular those supplying wind turbines, and has included human rights matters in its “Theory to Practice” training programmes; Edison is drawing on an initiative developed within the Italian network of the Global Compact: the “Sustainable supply chain self-assessment platform”, which raises supplier awareness on human rights and anti-corruption matters, and requires them to complete a self-assessment questionaire; in June 2018, EDF Energy published a statement in compliance with the UK ■ Modern Slavery Act, while Citelum and Norte Fluminense decided to obtain SA 8000 certification from an independent organisation, which includes a number of human rights-related requirements; Whistleblowing and reporting mechanism 3.3.3.1.3 In September 2018 the EDF group implemented a new whistleblowing system, enabling Group employees and external staff (temporary workers, service provider employees, etc.), those on fixed-term contracts, (apprentices and interns, etc.) and third parties (local residents, consumers, communities, NGOs, etc.) to raise an alert, in accordance with the Sapin II Law of 9 December 2016 on transparency, anti-corruption and modernisation of the economy, and with the “Duty of Care” Law of 27 March 2017 on parent companies’ and ordering companies’ vigilance. These alerts relate to serious breaches of human rights and fundamental liberties, health and safety, and the environment, resulting of EDF’s and the Group’s subsidiaries’ business activities. Harassment and discrimination are also identified as a specific category. The Group ethical and compliance whistleblowing system can be accessed in six languages, in France and abroad. The regulated infrastructure subsidiaries have their own systems. Protection for whistleblowers is a fundamental concern for EDF, which has adopted the secure BKMS ® System to carry out and host all exchanges of information relating to the alerts raised. This platform guarantees data encryption and storage on a confidential external server, not connected to the EDF group’s information systems. Forty-four alerts were declared admissible by the ethical alert system, 48% of which related to matters of harassment and discrimination. Subsidiaries and major projects may also decide to set up specific complaints collection and handling systems. For example, this is the case for the Nachtigal hydroelectric dam project in Cameroon which has a Request and Complaints Handling procedure (2) . All complaints and requests are, in principle, considered admissible. Complaints may be submitted in writing, verbally (face to face, by telephone or by SMS) or via an intermediary, in all local languages spoken where the project is being carried out, as well as in the official languages spoken in the country (French and English). Only complaints relating directly to commitments, business activities, impacts, liability and the project mandate are admissible. An investigation is conducted once the complaint or request has been deemed admissible, in order to determine whether it

is well-founded. Once the complaint is judged to be well-founded, it is dealt with by the Project. The complainant can contact the Mediation Committee, if they are not satisfied with the response provided by the Project. A Board of Appeal can be contacted as a last amicable resort if the complainant is not satisfied with the solution offered by the Mediation Committee. At the subsidiaries, Citelum in Mexico in particular has set up an internal complaints procedure, handled by the HR department. This procedure was the subject of detailed communication to the employees (3) . EDF Energy has been developing the “Confidential Reporting of Serious Concern Procedures” mechanism for several years, enabling everyone to submit complaints. Finally, as part of the monitoring of the implementation of the global CSR agreement, an assessment of its application is carried out each year, “including actions relating to the compliance plan”, in particular regarding compliance with human rights. Consumer health and safety 3.3.3.2 EDF group’s low-carbon generation has positive impact on air quality, and the electricity generated offers consumers a comfort that contributes to solving major public health challenges (cold chain, lighting, indoor air, indoor circulation, etc.). Electricity generation sites and electricity use by customers, however, require the implementation of certain precautionary measures. For this reason, EDF has long employed information and awareness raising mechanisms in matters of health and safety, in the areas of generation, the electrical grids and uses. Recently, EDF has intensified its research and action on consumer health and safety. The EDF group is, for example, likely to generate noise pollution that could affect people living close to its facilities. This is a type of impact which EDF has shown an interest in tackling for several years now, in both its generation and construction activities, for activities on-site or in transit. EDF has a medical studies service that intervenes as an expert in all the Group’s activities. EDF's sustainable development policy includes a section on health, in order to take into account the health concerns generated by its activities. The research department has the most leading edge tools and has taken part, for example, in the creation of a laboratory (4EV Lab) whose research focuses on quality of life in urban areas. In 2018, a study conducted by EDF's Medical Research Department, in conjunction with R&D, showed that investment in an adapted energy renovation plan has resulted in savings for the health system, that are all the greater the lower the household income. Health matters are steered by the operational generation and sales and marketing departments. EDF aims to see its electricity offerings recognised as contributing to the comfort, well-being and health of individuals. In 2018, Health matters, explicitly integrated within the EDF group's Sustainable Development policy, are coordinated between departments, in order to more clearly define the Company’s communications on the matter. In 2018, EDF also published its 50 commitments for more responsible communication (see section 3.1.3.3.5 “Sustainable development training and awareness-raising”. In this respect, EDF has undertaken to constantly adapt and make all of its communications accessible to those with visual or hearing disabilities, while making all of its public reception areas accessible. Regarding health and safety, EDF also has a medical Board (see section 3.1.1.2.2 “Stakeholder panels”).

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ethod prepared by IFC, International Finance Corporation. (1) For the complaints system, see: nachtigal-hpp.com/index.php/gestion-des-requetes-et-des-plaintes.html. (2) No complaints have been submitted since the system was set up in 2018. (3)

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EDF I Reference Document 2018