EDF / 2018 Reference document

3.

ENVIRONMENTAL AND SOCIETAL INFORMATION – HUMAN RESOURCES EDF's commitments in the area of sustainable development

2018

In number of employees trained Training in sustainable development

2,481 2,133

Incl. the environment

In number of hours Training in sustainable development

26,174 22,415

Incl. the environment

Awareness-raising To raise awareness among Group employees on priority topics relating to sustainable development and corporate social responsibility, communication actions are deployed through various Group resources, and in particular in its sustainable development community. Since its creation in 2012, this community informs and educates employees on key issues related to energy transition and CSRG. Accessible to all Group employees, since it was opened, it has recorded nearly 1,000 articles (texts/videos published), 265,000 visits, 590,000 pages viewed, for an average reading time per visitor of about five minutes. The topics covered concern both external news (EPP, COP 24, energy transition law, etc.), and the actions developed by the Group (low carbon solutions, reduction of CO 2 emissions, fight against fuel poverty, etc.) via different media: articles, videos, computer graphics. In 2018, the system incorporated monthly cartoons to make an impression. The community is also used to inform about events in which the Group’s companies and business lines take part each year to support the SD policy, such as the Fête de la Nature or the European Week for Waste Reduction. The Group's companies and business lines create awareness on sustainable development among their employees. Dalkia produced and broadcast a play on SD issues; EDF Renewables runs a programme on eco-responsibility, with calls for internal ideas, to mobilise employees around “eco-gestures” in the office; EDF China communicates several times a year on its carbon footprint and organises activities related to sustainable development for its employees. In Laos, the CEO of NTPC meets with all its employees every four months to share with them all information on sustainable development; EDF Luminus, through its Clim Action initiative, shares best practices with its employees to reduce their carbon footprint on a daily basis. For external stakeholders The communication targets the general public, opinion leaders and young people. It has prioritised the Corporate Social Responsibility Goals, and more specifically the fight against climate change. 2018 was marked by EDF's commitment to responsible communication. Responsible communication In 2018, the Group's Communications Department became involved in the new FAIRe programme proposed by the French Advertisers Association Union des annonceurs (UDA), making EDF one of thirty pioneering companies in the field of responsible communication. This ambitious programme combines 15 commitments in five subject areas: writing messages responsibly; ■

For the general public EDF continued its communication on climate change issues and the solutions that the Company is implementing with its subsidiaries to decarbonise the economy, through the internet and social networks (videos on edf.fr, energy efficiency advice on EDF's Facebook and Twitter accounts, event communication on self-consumption etc.). In 2018, its Sowee brand launched the “Sowee Blog” on the internet, which is open to all and which provides concrete recommendations to reduce consumption and CO 2 emissions, particularly those related to heating. Because biodiversity concerns all its production sites, EDF partners in the Fête de la nature, a national event supported by the Ministry of Ecological and Solidarity Transition. Thirty-one EDF sites took part in the 12 th edition on the topic “See the invisible”, with the notable inclusion of Corsica, Reunion, Guiana, Guadeloupe and Martinique, which are important sites of French biodiversity. The 80 events offered by EDF raised awareness among 4,800 visitors. The 2018 edition of the “Journées de l’industrie électrique EDF”, created in 2011, welcomed more than 20,000 visitors and offered low carbon options to the general public combining, for example, a visit to a hydraulic site with a wind farm or a visit to a nuclear power station with a photovoltaic park, as well as electric mobility events. Around one hundred French nuclear, thermal and hydropower sites were opened to local residents and school children: 400,000 visits in 2018, systematically integrating an educational conference on their operations and their economic and environmental impacts. For opinion leaders In autumn 2018, EDF carried out a major operation called “Electric Days” (more than 9,000 visitors - local authorities, customers, partners, NGOs, young audiences, media), which presented innovations around four subject areas on which the Group is working: “low carbon”, “smart home”, “smart city” and “smart factory”. A dozen conferences based on the Group's CSRGs marked the three days of the operation: helping vulnerable populations, access to carbon-free energy in developing countries, the rise of green finance transactions, “green bonds” in particular, new R&D climate services to integrate renewable energies in the networks in a better way, taking into account diversity in the electricity sector business, etc. The Group continued the cycle of its “Energy Climate Encounters” started during COP21, where national and international experts share their approach towards climate issues and energy transition with targeted audiences (major companies, local authorities, government representatives, NGOs, etc.). In 2018, EDF thus organised three conferences and a debate with Jean Jouzel, climatologist and Pierre Larrouturou, economist (“Avoiding climate and financial chaos”), and Benoît Leguet, director of I4CE, a think tank on financing energy transition (“Energy transition: finance commits!”) and Pr Jeffrey Sachs, economist at Columbia University (Implementation of the Paris Agreement, three years after COP21”). The debate, organised as part of a partnership with the Théâtre du Rond-Point, brought together a larger audience, open to theatre subscribers. The topic was Carbon Neutrality in 2050. In the French Overseas Departments and territories, the regional units prioritised their actions on energy poverty and organised symposiums on this theme with regional solidarity players. In the UK, EDF Energy continued its Better Plan for a sustainable and responsible energy business launched in 2017. This programme is an integral part of CAP 2030 and has been developed with the company’s stakeholders. It is based on three pillars: the decarbonisation of electricity (Better Energy); energy efficiency and the taking into account of energy poverty (Better Experience); human development (Better Lives).

eco-social-design of communication media; ■ the controlled distribution of messages; ■

taking into account all audiences; ■ responsible relations with partners. ■

EDF's commitment was first implemented by writing an “EDF code of responsible communication”. Written in collaboration with internal and external stakeholders (Sustainable Development Council, NGO), it includes 50 commitments, structured around 12 chapters including: respect for human dignity and its audiences; clear and responsible communication; respectful environmental communication; relationships with responsible suppliers engaged in CSR initiatives; communication focused on listening and discussion; and, impeccable digital communication. “Responsible communication” training courses were deployed internally for the communication and management function.

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EDF I Reference Document 2018