Derichebourg // 2020-2021 Universal Registration Document

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Presentation of the Group and its activities Multiservices business

Multiservices business 1.3

national challenger: Propreté France and SNG; regional challengers (Île-de-France): Énergie;

Multiservices includes many businesses that have two points in common: the desire of customers to outsource certain functions in order to concentrate on their core business; the services provided are labor-intensive. In this division, the Group is present mainly in France (85% of revenue), Portugal, Spain, and Germany. Multiservices markets 1.3.1 Through its 19 businesses and subsidiaries, which are positioned as challengers in large, buoyant, and growing markets, Derichebourg Multiservices makes the most of the synergies that exist between its four business divisions with regard to technical engineering, corporate management, business development, innovation, digital, and service excellence. The subsidiaries of the Multiservices division have variable market positions: European market leader in subcontracting on Airbus assembly lines; national leader in Portugal with the Derichebourg Facility Services subsidiary, which ranks third in the Portuguese market, in terms of revenue;

the other subsidiaries (Reception, Technology, Temporary Staffing, Public Lighting, Green Spaces, etc.) have a lower market penetration.

Business portfolio 1.3.2 Derichebourg Multiservices is a key player in outsourcing services for industrial and service sector companies, as well as for public services and local authorities. A world leader in local services, Derichebourg Multiservices offers its customers four complementary solutions : services: flexible offers that guarantee the proper functioning of buildings, facilities and occupant well-being; industry: “tailor-made” expertise in global industrial subcontracting to benefit customer production; urban area: a set of services dedicated to cities and urban infrastructure for a higher-quality living environment; HR & Temporary Sourcing: solutions to provide resources to customers and strengthen their skills while overcoming the inherent constraints. These solutions are deployed by 22 subsidiaries in seven countries.

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