Compagnie des Alpes // 2021 Universal Registration Document

2 RISK FACTORS

Crisis management procedures

2.6 Crisis management procedures Should a crisis arise, the Group has a crisis management system that allows it to quickly mobilise individuals with appropriate expertise to minimise the impact of the crisis and ensure it is resolved in the most effective way. The crisis management system takes into account the Group’s development, in particular its international scope and new areas of business.

Operational crisis management and communication management guides are distributed to Group entities. These guides include common definitions, a warning procedure, and designated individuals in the subsidiaries for setting up a crisis unit. This system enables the Group to be responsive and take quick decisions, both internally and in relation to stakeholders. It allows rapid and effective support to be provided to subsidiaries experiencing a serious incident and to mitigate the consequences, whether in terms of damage to the Group’s image or impact on its activity, at Group or subsidiary level.

The Chief Executive Officer has placed this system under the responsibility of the Risk, Insurance and Crisis Management Department, which ensures it is implemented, applied and monitored, in coordination with the Group Communications Department, which is responsible for crisis communication.

2.7 Insurance - risk cover The Group has entered into liability insurance programmes, civil liability programmes for de facto and de jure managers and property damage insurance, and cover for corresponding business interruption with leading insurance companies. All Group companies that are more than 50%-owned by the Group, or for which the Group has responsibility for insurance, are covered by these insurance programmes. 2.7.1 CIVIL LIABILITY INSURANCE Renewed on 1 st October, the civil liability policy covers operating, post-delivery, and professional liability, and contains the exclusions generally applied on the insurance market. The principal sub-limits are for criminal negligence, accidental pollution, and general contracting civil liability.

In addition to these programmes, Group companies have taken out mandatory insurance policies, such as civil liability for vehicle fleets, as well as other specific policies covering areas such as construction and assistance.

The civil liability cover is supplemented with policies dedicated to Environmental Liability and corporate officers’ Liability.

2.7.2 PROPERTY DAMAGE AND BUSINESS INTERRUPTION INSURANCE Taken out on 1 st October, the insurance policy covering property losses is an “all risks except” policy containing the exclusions generally applied on the insurance market, and principally covers risks of fire, natural disasters, breakdown of machinery, and related business interruption.

This programme is partly reinsured (for up to €2 million per year) by Loisirs Ré, a wholly-owned subsidiary of the Group. In conjunction with the sites and insurers, the Group revises and continuously improves its prevention policy on the basis of prevention manuals enhanced every year through feedback and regular visits by insurance brokers who make recommendations in these fields.

The renewal on 1 st October 2021, in a difficult market context, was subject to an important consultation among insurers and reinsurers, with a full investment and a leading insurer.

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Compagnie des Alpes I 2021 Universal registration document